2026 data Public-data reference. official source

Companies: C

Companies starting with C that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

4.3K companies starting with "C"

Showing 1.3K–1.4K of 4.3K

Company Complaints
change missed payments negatively 1
change my XXXX XXXX XXXXcount password 1
change or come into effect? 4
change the amount due. The idea is that since the agreement has been made 1
change the original agreement because it suits their needs or desires 1
change your preferences or call XXXX. 1
changed 1
changed all passwords and login information 1
Changed Inc. 1
changed its name to XXXX XXXX 1
changed my account 1
changed my jobs 1
changed my security question answer 1
changed my username and login for online banking and pin code for debit card. After I left the branch I was trying to access my online banking again using new user name and password and no success again. I went to the branch next day and they said that somebody called and pretended to be me and asked why the account was closed. When they did not answer to security question correctly the operator blocked my new account again.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,91601,,Consent provided,Web,2023-04-18,Closed with non-monetary relief,Yes,N/A,6856118 1
changed my username and login for online banking and pin code for debit card. After I left the branch I was trying to access my online banking again using new user name and password and no success again. I went to the branch next day and they said that somebody called and pretended to be me and asked why the account was closed. When they did not answer to security question correctly the operator blocked my new account again.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
changed that to being UNable to help with that either 1
changed the date reported for this collection to a more recent date 1
changed the locks 1
changed user names & passwords etc. My complaint is specifically for Bank of America whom I initially contacted on XX/XX/XXXX to report fraud. They made me inform 3 different departments of fraud for my checking account 1
changes in residence 1
changing car title and registration 1
changing my Equifax rating from good to fair 1
changing my phone number 1
changing rates 1
CHANGING REMARKS 1
Chaos Home Loans LLC 4
Chaparral Inc 15
Chaplain Financial Services LLC 44
Chaplin & Papa, P.C. 4
Chaplin. I was managing her medications and scheduling all the medical staff to come visit her on a weekly basis while completing a mandatory online certification to be her XXXX via XXXX XXXX XXXX Indiana. I felt confident in my mind that my loan payments had been suspended due to the President Bidens Cares Act Law that I was hearing about in the news 1
Chapter 10.5. Foreclosure Prevention Agreements for Residential Mortgages. These dates in which we attended settlement conferences range from XXXX through XXXX 1
Chapter 18 of the Tennessee Code 1
Chapter 185.,,Frost-Arnett Company,TX,75071,,Consent provided,Web,2024-07-21,Closed with explanation,Yes,N/A,9570970 1
Chapter 20 ) requiring deletion of inaccurate 2
Chapter 35 Fraudulent Transfers Additionally 2
Chapter 41 2
chapter 41 1
chapter 41 of the U.S. Code. 15 U.S.C 1640.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,MI,48220,,Consent provided,Web,2025-05-23,Closed with explanation,Yes,N/A,13693154 1
Chapter 95 1
Chapter X CFPB XXXX ( b ) 1
chapter XXXX 1
Chapter XXXX Bankruptcy Trustee regarding the Notice of Final Cure Payment and Completion of Plan Payments. 1
character 34
character and professional career and unable to get any credit cards or get loan and unable to find job.,,F.H. Cann & Associates 1
character XXXX ( proclaiming my account is in collections in from of her other customers and staff 1
charge 5
charge # 2 reference : XXXX ). 1
Charge : - {$4.00} 1
charge all are the result of identity 2
charge card and other payment and financing products. Merchant acquisition and processing 1

About this letter-indexed view

This page lists every company beginning with the letter C that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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