Total complaints
1
Filed since Agai
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows changed user names & passwords etc. My complaint is specifically for Bank of America whom I initially contacted on XX/XX/XXXX to report fraud. They made me inform 3 different departments of fraud for my checking account's complaint history from CFPB public records. 1 consumers have filed complaints since Agai. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Agai
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How changed user names & passwords etc. My complaint is specifically for Bank of America whom I initially contacted on XX/XX/XXXX to report fraud. They made me inform 3 different departments of fraud for my checking account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| this is the summary of my experience in being defrauded : Complaint against Bank of America On XX/XX/XXXX I was contacted by an official XXXX number informing me that I was the main subject of a money laundering operation and that my profession as an anti-money laundering analyst strengthened their suspicion. I would later come to find that these individuals were not whom they said they were a defrauded me for over {$25000.00}. While on the call a number from XXXX Texas Police Department came through which the fake XXXX rep told me to answer as they were 'working with local law enforcement '. The local police number confirmed what the XXXX rep had told me and when I was skeptical of their claims they then e-mailed me an arrest warrant with instructions of how to handle the situation while under investigation. This included putting my funds into pay vouchers to avoid my funds being frozen which would be returned to me at the end of the investigation period if I was found to be innocent. The next 2 days consisted of them surveilling me and forcing me to convert my funds into pay vouchers via XXXX as well as the majority of my credit limit on my cards so a potential perpetrator would not be able to do so themselves. XXXX | 1 |
| State | Complaints |
|---|---|
| Debit Card and Credit Cards. I was told that the process would take a week and they would reach out to discuss next steps. A week passed and I heard nothing back. I checked the other financial institutions I contacted to report fraud and they had all refunded charges and issued me new credit cards | 1 |
| Issue | Complaints |
|---|---|
| is one of the companies whom law enforcement has an arrangement with for these circumstances and would allow for me to be refunded. As I continued to grow frustrated with the process I contacted XXXX Police Department on XX/XX/XXXX around XXXX directly and asked for XXXX XXXX whom the fraudster claimed to be | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
changed user names & passwords etc. My complaint is specifically for Bank of America whom I initially contacted on XX/XX/XXXX to report fraud. They made me inform 3 different departments of fraud for my checking account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Agai, and the most recent logged activity is Again, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, changed user names & passwords etc. My complaint is specifically for Bank of America whom I initially contacted on XX/XX/XXXX to report fraud. They made me inform 3 different departments of fraud for my checking account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this is the summary of my experience in being defrauded : Complaint against Bank of America On XX/XX/XXXX I was contacted by an official XXXX number informing me that I was the main subject of a money laundering operation and that my profession as an anti-money laundering analyst strengthened their suspicion. I would later come to find that these individuals were not whom they said they were a defrauded me for over {$25000.00}. While on the call a number from XXXX Texas Police Department came through which the fake XXXX rep told me to answer as they were 'working with local law enforcement '. The local police number confirmed what the XXXX rep had told me and when I was skeptical of their claims they then e-mailed me an arrest warrant with instructions of how to handle the situation while under investigation. This included putting my funds into pay vouchers to avoid my funds being frozen which would be returned to me at the end of the investigation period if I was found to be innocent. The next 2 days consisted of them surveilling me and forcing me to convert my funds into pay vouchers via XXXX as well as the majority of my credit limit on my cards so a potential perpetrator would not be able to do so themselves. XXXX", and the single most common underlying issue is "is one of the companies whom law enforcement has an arrangement with for these circumstances and would allow for me to be refunded. As I continued to grow frustrated with the process I contacted XXXX Police Department on XX/XX/XXXX around XXXX directly and asked for XXXX XXXX whom the fraudster claimed to be".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating changed user names & passwords etc. My complaint is specifically for Bank of America whom I initially contacted on XX/XX/XXXX to report fraud. They made me inform 3 different departments of fraud for my checking account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
changed user names & passwords etc. My complaint is specifically for Bank of America whom I initially contacted on XX/XX/XXXX to report fraud. They made me inform 3 different departments of fraud for my checking account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
changed user names & passwords etc. My complaint is specifically for Bank of America whom I initially contacted on XX/XX/XXXX to report fraud. They made me inform 3 different departments of fraud for my checking account has a 0% timely response rate to CFPB complaints.
The most common issue reported against changed user names & passwords etc. My complaint is specifically for Bank of America whom I initially contacted on XX/XX/XXXX to report fraud. They made me inform 3 different departments of fraud for my checking account is "is one of the companies whom law enforcement has an arrangement with for these circumstances and would allow for me to be refunded. As I continued to grow frustrated with the process I contacted XXXX Police Department on XX/XX/XXXX around XXXX directly and asked for XXXX XXXX whom the fraudster claimed to be" in the "this is the summary of my experience in being defrauded : Complaint against Bank of America On XX/XX/XXXX I was contacted by an official XXXX number informing me that I was the main subject of a money laundering operation and that my profession as an anti-money laundering analyst strengthened their suspicion. I would later come to find that these individuals were not whom they said they were a defrauded me for over {$25000.00}. While on the call a number from XXXX Texas Police Department came through which the fake XXXX rep told me to answer as they were 'working with local law enforcement '. The local police number confirmed what the XXXX rep had told me and when I was skeptical of their claims they then e-mailed me an arrest warrant with instructions of how to handle the situation while under investigation. This included putting my funds into pay vouchers to avoid my funds being frozen which would be returned to me at the end of the investigation period if I was found to be innocent. The next 2 days consisted of them surveilling me and forcing me to convert my funds into pay vouchers via XXXX as well as the majority of my credit limit on my cards so a potential perpetrator would not be able to do so themselves. XXXX" product category.
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