Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but there was no guarantee. He also couldn't tell me which department he was sending my information to's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but there was no guarantee. He also couldn't tell me which department he was sending my information to's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and was transferred to a man named XXXX. He said that the letter of evidence of insurance from 5/3 was back-dated to the first day of non-compliance for our flood insurance policy with XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| but that he would look into it but wouldn't know when I would receive communication about all of this again since it was getting sent off to his higher ups in a different department. I had told him what multiple 5/3 employees told me beforehand that the force-placed lender policy was cancelled and my money should be returned to escrow | 1 |
| Issue | Complaints |
|---|---|
| which was XX/XX/XXXX to XX/XX/XXXX. I told him that before XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but there was no guarantee. He also couldn't tell me which department he was sending my information to has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but there was no guarantee. He also couldn't tell me which department he was sending my information to reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and was transferred to a man named XXXX. He said that the letter of evidence of insurance from 5/3 was back-dated to the first day of non-compliance for our flood insurance policy with XXXX XXXX", and the single most common underlying issue is "which was XX/XX/XXXX to XX/XX/XXXX. I told him that before XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but there was no guarantee. He also couldn't tell me which department he was sending my information to: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but there was no guarantee. He also couldn't tell me which department he was sending my information to has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but there was no guarantee. He also couldn't tell me which department he was sending my information to has a 0% timely response rate to CFPB complaints.
The most common issue reported against but there was no guarantee. He also couldn't tell me which department he was sending my information to is "which was XX/XX/XXXX to XX/XX/XXXX. I told him that before XX/XX/XXXX" in the "and was transferred to a man named XXXX. He said that the letter of evidence of insurance from 5/3 was back-dated to the first day of non-compliance for our flood insurance policy with XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.