2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 7.1K–7.1K of 10.7K

Company Complaints
but also by the refunded amount. I paid before the refund because the XXXX representative told me that it would help the situation to go ahead and pay as quickly as possible since the refund would take a few days to show up on their end. 3
but also charged interest from the heloc 1
but also charging customers processing fees for paying their monthly payments if they make them online OR on the phone is not only a malicious grift in nature 1
but also companys responsibility to its customers. And since all other major credit card companies employ this practice 1
but also constitutes a deliberate misrepresentation of the legal status of the debt to damage my creditworthiness. 1
but also creates long-term financial and emotional harm to affected individuals like myself.,,EQUIFAX 1
but also deeply affecting me emotionally. I had diligently saved up this money with the intention of paying off my bills 1
but also demonstrate Experians complete disregard for its duties under 1681i ( a ) to reinvestigate and correct disputed information within the statutory 30-day window. Experian has failed to conduct any real investigation into my previous disputes and continues to reinsert and republish these false items in violation of 1681i ( a ) ( 5 ). 1
but also differentiates from instructive 1
but also ended up having my passport taken away illegally. I was speechless. 1
but also everything that i stated prior We are now XX/XX/2022 and there has been no change to the situation and i have run out of funds. The deposits that Chime is flagging as suspicous were stimulus payments for my rent from a nonprofit ( XXXX XXXX XXXXXXXX ). The amount in the bank account in question is somewhere around {$2000.00}.,,Chime Financial Inc,HI,96819,,Consent provided,Web,2022-08-19,Closed with explanation,Yes,N/A,5897995 1
but also expressed concern that it was a fake order. I asked if I needed to do anything else. They advised me that they cancelled the order and nothing else needed to be done. I was at work at the time 1
but also for a recent monthly statement from my local bank. I was surprised 1
but also for my credit card and overdraft protection service. Instead of being transparent ( as ordered by the OCC ) 1
but also for other people going forward.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,55082,Servicemember,Consent provided,Web,2024-06-17,Closed with explanation,Yes,N/A,9277606 1
but also for resort fees that were not included on the check-up receipt.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
but also high compared to the current fair market valuation based on additional factors. 1
but also hold Executive Management at this company accountable for their actions. It is unacceptable to be charging not only XXXX employees for a paper statement fee without giving them the proper notice and timeframe to opt out of paper statements 1
but also horrifying to realize that I had trusted JG Wentworth to act on my behalf when it wasn't necessary 1
but also hurting peoples life. Top on that 1
but also incredibly disruptive to customers who are already trying to make things right.,,Mercedes Benz Financial Services,CA,XXXXX,,Consent provided,Web,2025-04-10,Closed with explanation,Yes,N/A,12896230 1
but also keeps adding {$10000.00} to the fictitious amount they have been reporting ( over {$30000.00} ) each time I dispute their ridiculous charade! Their attempts to pressure the consumer by intimidation are beyond reason! Their lack of willingness to examine the evidence and come to the conclusions that everyone else has 1
but also lost from certified mail postage costs 1
but also noted as Late 120 Days Violations : 1681e ( b ) : Duplicate tradelines 3
but also paid an additional XXXX. Why was that check returned? Why didn't Shellpoint initiate ANY type of contact when that payment was made. Again 1
but also physically as the stress aggravated my XXXX XXXX The egregious actions and business practices of Sallie Mae have left me metaphorically and literally injured financially and physically. I wish something could be done to rectify the injustice that I've had to live with for decades.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ECMC GROUP 1
but also potentially fraudulent 1
but also predatory to anyone that might be at all vulnerable!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WA,98108,Older American,Consent provided,Web,2016-05-19,Closed with explanation,Yes,No,1933259 1
but also put us in legal limbo with the XXXX. An unpaid traffic citation could have resulted in additional fines / penalties if either of us had been in the state of Texas 1
but also raises serious concerns about the negative repercussions for the impact of closing SIX CREDIT CARDS simultaneously on my credit profile which I have started precisely with Citibank 1
but also removes any responsibility to adjust the error on the part of PayPal Credit. 1
but also return items after I notified your bank and requested to revoke authorization 1
but also said I could use the Ohio number XXXX that came up on my caller ID. 1
but also so that I could make the repairs on the new house without taking out any further loans. This was not easy 1
but also that in order to do it 1
but also the original of my mothers will 1
but also they let me know they were aware as they saw it for themselves 2
but also to build credit as I looked to purchase a home in the future. I was unaware of the situation that I was placing myself in. CAC has reported over 30 payments as late 1
but also to ensure that they made significantly more money on my loan than they otherwise would have. I told him that at minimum I expected Regions to modify my interest rate to the current market interest rate near 2.8 % and would appreciate a greater offer of assistance as noted in my email and paid for out of federal relief funds. 1
but also to highlight that even when I followed the directions that they have provided 2
but also to prevent other consumersespecially vulnerable clients seeking XXXX or civil-rights representationfrom being defrauded in the same way by an attorney who was not legally authorized to practice law or collect fees when these payments were taken.,,FIRST CITIZENS BANCSHARES 1
but also to seek a deficiency judgment against her personally. Nationstar appears to have illegally padded its fees for the loan by demanding payment in the amount of {$3600.00} for Document Transfer Stamps '' ( although XXXX XXXX has owned the home since XXXX ) and {$3000.00} for attorneys fees ( although XXXX XXXX is not in foreclosure. ) In effect 1
but also told the exception letter about his employment was accepted. We had been allowed to pay for so many things when they knew from the beginning we weren't going to get the loan based on the information I provided. 1
but also undermine the integrity of my credit profile.,,EQUIFAX 1
but also violating the specific contract term that I would not be penalized '' for early payments. 1
but also was understanding of our frustration. He apologized for the XXXX filing and said that this would be taken care of and that he would follow up when he had final confirmation. Imagine my consternation when receiving a letter dated XX/XX/XXXX on XX/XX/XXXX rejecting our dispute defending their actions as accurate. I placed a call again on XX/XX/XXXX to the regional manager leaving him a message. He called me back later that day assuring me that he was sorry to the point he said that he was frustrated to the point he had to walk away from the phone because he could n't believe it either. I emailed him copies of the letter and he assured me that this would be fixed and he would provide us with something in writing for our records when he had it completely resolved. 1
but also with our XX/XX/XXXX Checking Account. We inquired several times if/when to open a new account as we still needed to XX/XX/XXXX 1
but also with the Attorney General 's office and the XXXX XXXX XXXX 1
but also {$430.00} on XX/XX/XXXX. I cancelled any scheduled payments on XX/XX/XXXX 1
but always clueless 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related