Total complaints
1
Filed since Mom
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but also for other people going forward.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,55082,Servicemember,Consent provided,Web,2024-06-17,Closed with explanation,Yes,N/A,9277606's complaint history from CFPB public records. 1 consumers have filed complaints since Mom . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mom
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but also for other people going forward.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,55082,Servicemember,Consent provided,Web,2024-06-17,Closed with explanation,Yes,N/A,9277606's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I notified them and everywhere else of her death on XX/XX/XXXX in efforts to prevent further misuse of her information. Experian did nothing to her membership-no refund offered and keeps trying to charge cards that I appropriately closed upon death. except send me a case # and fax # to send death certificate to. I got the certificates finally and faxed them last Monday | 1 |
| Issue | Complaints |
|---|---|
| completely inappropriate staff behavior and ever excuse under the sun why they cant escalate my request | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but also for other people going forward.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,55082,Servicemember,Consent provided,Web,2024-06-17,Closed with explanation,Yes,N/A,9277606 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mom , and the most recent logged activity is Mom died X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but also for other people going forward.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,55082,Servicemember,Consent provided,Web,2024-06-17,Closed with explanation,Yes,N/A,9277606 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I notified them and everywhere else of her death on XX/XX/XXXX in efforts to prevent further misuse of her information. Experian did nothing to her membership-no refund offered and keeps trying to charge cards that I appropriately closed upon death. except send me a case # and fax # to send death certificate to. I got the certificates finally and faxed them last Monday", and the single most common underlying issue is "completely inappropriate staff behavior and ever excuse under the sun why they cant escalate my request".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but also for other people going forward.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,55082,Servicemember,Consent provided,Web,2024-06-17,Closed with explanation,Yes,N/A,9277606: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but also for other people going forward.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,55082,Servicemember,Consent provided,Web,2024-06-17,Closed with explanation,Yes,N/A,9277606 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but also for other people going forward.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,55082,Servicemember,Consent provided,Web,2024-06-17,Closed with explanation,Yes,N/A,9277606 has a 0% timely response rate to CFPB complaints.
The most common issue reported against but also for other people going forward.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,55082,Servicemember,Consent provided,Web,2024-06-17,Closed with explanation,Yes,N/A,9277606 is "completely inappropriate staff behavior and ever excuse under the sun why they cant escalate my request" in the "I notified them and everywhere else of her death on XX/XX/XXXX in efforts to prevent further misuse of her information. Experian did nothing to her membership-no refund offered and keeps trying to charge cards that I appropriately closed upon death. except send me a case # and fax # to send death certificate to. I got the certificates finally and faxed them last Monday" product category.
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