2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 7.0K–7.0K of 10.7K

Company Complaints
but after explaining my issue and referencing XXXX letter 1
but after he spoke to HSBC 's credit card back office he told me that they refused to budge on this matter. 1
but after I followed the proper steps to address it 1
but after I provided photo documentation 2
but after I sent in the paperwork I was told that I was declined 1
but after looking at the current mortgage escrow 1
but after more than 30 days 1
but after receiving no response 1
but after spending hours on the phone in XXXX 's long-distance call 1
but after that 1
but after the 3 moth point I would be expected to make minimum payments of $ XXXX/month ( on a {$6500.00} total balance! ). 1
but after this experience 1
but after trying to get another lease with another apartment 1
but after waiting over 9 months I only received the same answer 1
but after we insisted and told her it was the only way I had left to make things right 1
but after XXXX pm. OMG- what is this about.? I always pay my credit cards ( XXXX ) at XXXX or XXXX pm on the due date. I consider this a very objectionable practice However 1
but again 10
but again 3 hours before my closing that my closing cost would now be {$7800.00}. I called everyone I could at Lakeview and no one would answer my call and left several messages about how I was supposed to come up with approx. {$5100.00} dollars more. Not to mention no longer having an immediate incoming tenant. As of today 1
but again dropped off ) and so they closed the ticket. Case ID Number : XXXX So 1
but again not dated 1
but again that was the first communication I had ever received from them. 2
but again the end result doesn't seem fair.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MI,49006,Servicemember,Consent provided,Web,2020-01-12,Closed with non-monetary relief,Yes,N/A,3493428 1
but again was explicitly told by one of your customer service members to wait until after my XXXX year origination date of my mortgage. If I knew what I know now 1
but aided my husband in fraud that has destroyed my credit and created undue stress in an already stressful divorce. 1
but alas it was too late to prevent the thief from stealing the money. Why 1
but all active account holders ) each day 1
but all he did was cause XXXX and XXXX on my family because i am scrambling to see what i can do so i can get my account from this huge negative deficit 1
but all he said was it was in my monthly statements. 1
but all I hear is that the check hasn't bounced and will clear soon. I am aware that sometimes it takes up to 10 days for the bank to process large amounts 1
but all I've received in the mail are my useless debit card 1
but all money transfer options were stopped in app and website. Second call 1
but all of her actions have been harassing. 1
but all of them get to the same robot/menu operations and I am told ( by the robot ) I can not be connected to an agent. I've been told ( at their website online ) that I can unfreeze my account by setting up an account with them 1
but all others find it to be 35 %??? 1
but all paid each month 1
but all she would say was 1
but all subsequent emails were ignored. 1
but all the bank 's phone lines are down as well. Someone was even trapped at a gas station ; this is unacceptable. No bank or credit union should be allowed to be this incompetent 1
but all the banker did was to change my bank account numbers because the fraud person that she called kept on putting her on hold and then transferring to another employee until closing time. All we got was a claim number 1
but all three credit bureaus dismissed my documents and accepted US Banks response claiming the 30-day late reported for XX/XX/XXXX was accurate. Despite the fact US Bank never provided any proof of documents to support their claim. 1
but all three? As well 1
but all XXXX were denied by Wells Fargo on some pretext of the investors of your Trust won't approve it. WHAT investors? Nobody has seen them or let me talk with them. WHAT Trust? WF has never actually proved that my mortgage was actually transferred to a trust 1
but also 1
but also 809. Validation of debts. By her own admission and records 1
but also a target 1
but also access to relevant technologies 1
but also any money I put down in cash -- even though this caused the settlement amount to be GREATER than the outstanding loaned amount. In support of this position 1
but also asked for a copy of the receipt. This is where the problem arose. We were trying to use the card after about a month 1
but also by retroactively removing my automatic payment interest rate deduction retroactively 1
but also by the refunded amount. I paid before the refund because the Chase representative told me that it would help the situation to go ahead and pay as quickly as possible since the refund would take a few days to show up on their end. 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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