Total complaints
10
Filed since Back
2026 data Public-data reference. official source
but again
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows but again's complaint history from CFPB public records. 10 consumers have filed complaints since Back. The company has a 0% timely response rate and has provided relief in 0% of cases.
10
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
10
States Active
Back
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
but again complaint mix by product
- I owe 2 25.0% – 0% relief
- sending XXXX 1 12.5% – 0% relief
- and again 1 12.5% – 0% relief
- so they 1 12.5% – 0% relief
- circular responses 1 12.5% – 0% relief
- everything on 1 12.5% – 0% relief
- my mind 1 12.5% – 0% relief
How but again's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I owe {$24000.00} in student loans | 2 |
| sending XXXX quarters of billing out at a time | 1 |
| and again | 1 |
| so they were confused. AES had suddenly turned off the auto-pay | 1 |
| circular responses from their support team | 1 |
| everything on my account was duplicated. So for a few days I at least had a credit score | 1 |
| my mind is racing with possible causes of why I was banned from continuing to do business with Betterment. Was it that I did not know my security questions? Did they not enjoy the cut of my jib? Was I not a profitable customer? Since the ban comes off as so arbitrary and capricious | 1 |
| prior to my account being charged off | 1 |
| but we had to pay {$210.00} to get the extension. That is half our car note. I mean | 1 |
Top States
| State | Complaints |
|---|---|
| if they had actually read the statement | 1 |
| NO NOTIFICATION! Not in my account inbox | 1 |
| I want to document this egregious and ridiculous error.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| I want to document this egregious and ridiculous error.,Company believes it acted appropriately as authorized by contract or law,MOHELA,AK,995XX,,Consent provided,Web,2024-09-22,Closed with explanation,Yes,N/A,10208352 | 1 |
| its hard to know if its a happy resolution. | 1 |
| no resolution has been offered. | 1 |
| we have to wait longer to see what turns up. This problem hasn't been fixed one bit and am worried about privacy at this point too.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| I called early enough to prevent this.,,Betterment LLC,CA,95758,,Consent provided,Web,2022-02-02,Closed with explanation,Yes,N/A,5139052 | 1 |
| I could not make arrangements if I cant show income. I had been unemployed fro most of the time I had this account and had no problem paying it. I probably had a better payment history than those who had a job. | 1 |
| we would have to pay XXXX dollars for the transaction. We told them we would need a few days to get that money together. We did. We called back the following Friday. They told us they wouldnt be able to help us because we had an extension already & we have to wait another 6 months before we can apply for another one. He said that they do everything they can not to take our cars from us & that as long as we accept the calls when they come in & cooperate with them | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| nor have my loans had enough time to double in interest | 2 |
| so one statement is for 3rd and 4th quarter of XXXX XXXX XXXX XXXX XXXX XXXX in the previous owner 's name | 1 |
| On XX/XX/XXXX | 1 |
| and was reported to the credit bureaus. When the borrower called to rectify the issue | 1 |
| case closed messages | 1 |
| loans | 1 |
| or that other nefarious causes occurred in the background that I am not privy to. Additionally | 1 |
| at XXXX XXXX who spoke of a financial assessment. I cant remember how that conversation went | 1 |
| but we did it. We were desperate. They put the rest of XXXX & all of XXXX on the back end of our loan. Moving along | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About but again
but again has accumulated 10 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is The agent , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I owe {$24000.00} in student loans", and the single most common underlying issue is "nor have my loans had enough time to double in interest".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does but again have?
but again has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does but again respond to complaints on time?
but again has a 0% timely response rate to CFPB complaints.
What is the most common complaint about but again?
The most common issue reported against but again is "nor have my loans had enough time to double in interest" in the "I owe {$24000.00} in student loans" product category.
Read our methodology — how this data is sourced, computed, and verified.
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