2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 6.0K–6.0K of 10.7K

Company Complaints
been calling them for a least 12 times and last time I called them requested a supervisor but they refused to transfer me and told them I was going to escalate the issue with you guys.,,Paypal Holdings 1
been charged twice rather than A total of {$29.00} 1
been charging me a monthly below minimum balance fee from those checks.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,13501,,Consent provided,Web,2020-05-18,Closed with monetary relief,Yes,N/A,3657468 1
been closed. It is my assertion that Citibank put up very strong barriers to cancelling this credit card. Ms. XXXX XXXX shamed and humiliated me 1
been denied recording evidence of my call that the refinance request be closed 1
been disrespected multiple times. I was finally able to get a hold of a supervisor 1
been fulfilled ). From it 1
been hospitalized with XXXX 1
been hung up on due to disconnections '' 1
been on for 2 hours at a time!!,,Early Warning Services 1
been received by PayPal. 1
been registered as a security with the U.S. Securities and Exchange Commission ( SEC ) under Section 5 of the Securities Act of 1933? If so 1
been registered as a security with the XXXX Securities and Exchange Commission ( SEC ) under Section XXXX of the Securities Act of 1933? If so 1
been taking advantage of the County 's 'Senior Exemption ' 1
been with Capital One or its predecessors for more than a decade ( XXXX years 1
bees 3
before a loan half the size. 1
before acting on this 1
before agent can fully authenticate me to discuss my questions about a balance transfer offer on my credit card. 1
before an appointment can be scheduled with the person. OCWEN is not acting in good faith. 1
before and after XXXX termination. Nonetheless 1
before any final processing of the application was completed.,Company believes the complaint provided an opportunity to answer consumer's questions,AMERISAVE MORTGAGE CORPORATION,FL,336XX,Servicemember,Consent provided,Web,2024-11-01,Closed with monetary relief,Yes,N/A,10654393 1
before any of my XXXX started - but the company keeps stringing me along and now its been 4 months that I have been working on refinancing my home,Company believes it acted appropriately as authorized by contract or law,LD Holdings Group 1
before any of this happened my credit was XXXX 1
before beginning the training in data entry shortly. 1
before being hit with the extended overdraft fee of {$15.00} on XX/XX/XXXX 1
before being lowered to good where it now sits. How many months should they be allowed to punish me for this matter? I never used the card for a purchase and did not need to pay for the honor of their credit card.,,JPMORGAN CHASE & CO.,NC,28227,Older American,Consent provided,Web,2023-03-16,Closed with explanation,Yes,N/A,6330124 1
before being served with a legal proceeding. However 1
before being tested again ( {$180.00} total cost {$550.00} ) XXXX received a phone call from a man 1
before being told it had been closed. 1
before Capital One closes any of my accounts 1
before contacting Lendmark again. 1
before first contacting the consumer. 1
before first contacting the consumer. Specifically 2
before first contacting the consumer. The debt collector must : speak to the consumer in person or by phone or mail a letter or send an electronic message 4
before first contacting the consumer.,Company believes it acted appropriately as authorized by contract or law,Financial Assistance Inc,VA,20147,Servicemember,Consent provided,Web,2024-11-01,Closed with explanation,Yes,N/A,10660070 1
before FM 's negative reporting hits it 1
before hanging up. During that 30 minute wait 1
before having the entry for a debt added to my credit report 1
before he finally answered. XXXX XXXX apologized for not communicating to me that he had changed the loan terms and collateral and guaranteed that he would make things right and modify the loan to its original terms. XXXX told me to sign the documents and close the loan and that he would modify the loan before its maturity date. 1
before he said what he said 1
before her phone got really bad 1
before I am forced to file a legal claim of breach of contract 1
before I could speak to anyone in New Accounts '' at American Express. Once again 1
before I ever missed a payment '' and they told me that I had been misinformed about being able to close my account 1
before I ever let anyone take money from my check that I do not get credit for. Texas Guarantee is a governmental agency which is allowed to steal from the public and has no oversight. All I have asked for is a payment plan and to take my loans out of default.,Company believes it acted appropriately as authorized by contract or law,Texas Guaranteed,TX,773XX,,Consent provided,Web,2015-05-04,Closed with explanation,No,No,1356113 1
before I finally got a XXXX supervisor named XXXX. XXXX advised me that the case number I gave to her was wrong. ( Though 1
before I received a letter that my home would be sold as a foreclosure on XX/XX/XXXX. 1
before I say anything 1
before I'm able to roll it over to an outside institution 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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