2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 6.1K–6.1K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
before interest was applied.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
before it has made final payment and before its midnight deadline 1
before legal actions are taken.,,ENCORE CAPITAL GROUP INC.,PA,19151,,Consent provided,Web,2025-07-09,Closed with non-monetary relief,Yes,N/A,14548398 1
before locking in our rate. XXXX stated in response 1
before my appeal is fully reviewed and responded to in writing. 1
before my retirement. 1
before PayPal can do business with me again 1
before placing it on my credit report. Whereby I could have reintroduced the former agreement that the debt was removed from my account years before 1
before POSSIBLY cancelling the PMI. The cost of the appraisal was more than the PMI accrual between XXXX and XXXX % 1
before rudely waving him off to go somewhere. Her rude behavior goes unchecked at this office 1
before saying that he could not transfer me. This senior supervisor '' is not only incompetent 1
before sending out credit cards. This sending of cards 1
BEFORE sending the decline letter. A highly dishonest and unethical business decision. 1
BEFORE sending the warning. During the time leading up to the repossession 1
before she would be considered for a short sale. XXXX stated the modification review process would take at least 30 days 1
before taking such egregious action. That was not done and they can provide no proof of making any such effort. Wells Fargo can contact XXXX and XXXX and change the reporting to erase the 30 day late report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IN,46143,Servicemember,Consent provided,Web,2021-03-26,Closed with explanation,Yes,N/A,4248938 1
before taking the COVID19 Forbearance 1
before that. I have NEVER lived in : XXXX 3
before the agreement was entered into. You have twenty days after receipt of this letter to return all monies paid by me in the agreement and to take any action necessary to reflect the termination of any security interest created under the agreement. 1
before the appraisal ( my appraisal copy was generated XX/XX/XXXX ). 1
before the bankruptcy XXXX on XX/XX/XXXX. 1
before the check was returned on XX/XX/XXXX. 1
before the consumer becomes obligated on the loan. 1
before the court in some manner sanctioned by law as proper and sufficient. XXXX XXXX 1
before the court in some manner sanctioned by law as proper and sufficient. XXXX XXXX XXXX Received from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Free Online XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( All Emphasis Added ] [ See- Substantive Law- That part of the law which the courts are established to administer 1
before the current one being processed 1
before the doors could be reinstalled. 1
before the end 30 day period beginning on the date on which the agency receives the notice of dispute from the consumer or reseller.,,EQUIFAX 1
before the end 30 day period beginning on the date on which the agency receives the notice of dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,081XX,,Consent provided,Web,2023-09-29,Closed with explanation,Yes,N/A,7638376 1
before the end 30 day period beginning on the date on which the agency receives the notice of dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
before the end of the 30 day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. 2
before the end of the 30 day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,,EQUIFAX 2
before the end of the 30 day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,62002,,Consent provided,Web,2023-09-18,Closed with explanation,Yes,N/A,7566737 1
before the end of the 30 day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,48141,,Consent provided,Web,2024-01-08,Closed with explanation,Yes,N/A,8123045 1
before the end of the 30 day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,631XX,,Consent provided,Web,2023-06-26,Closed with non-monetary relief,Yes,N/A,7170278 1
before the end of the 30 day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 3
before the end of the 30 day period beginning on the date on which the agency receives the notice of the dispute from the consumer or seller. 2
before the end of the 30- day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller. 3
before the end of the 30-day period begining on the date on which the agency receives the notice of the dispute from the consumer or reseller.,,EQUIFAX 1
before the end of the 30-day period begining on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,KS,662XX,Older American,Consent provided,Web,2022-11-17,Closed with explanation,Yes,N/A,6216567 1
before the end of the 30-day period begining on the date on which the agency receives the notice of the dispute from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
before the end of the 30-day period beginning on the date on which the agency received the notice of the dispute from the consumer or reseller. 1
before the end of the 30-day period beginning on the date on which the agency receives the notice 1
before the end of the 30-day period beginning on the date on which the agency receives the notice from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,92110,Servicemember,Consent provided,Web,2023-01-13,Closed with explanation,Yes,N/A,6430252 1
before the end of the 30-day period beginning on the date on which the agency receives the notice from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,92110,Servicemember,Consent provided,Web,2023-01-13,Closed with explanation,Yes,N/A,6430446 1
before the end of the 30-day period beginning on the date on which the agency receives the notice from the consumer or reseller.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer ''. 3
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or creditor. 2
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller ''. 1
before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller,,CAPITAL ONE FINANCIAL CORPORATION,FL,33444,,Consent provided,Web,2023-03-03,Closed with explanation,Yes,N/A,6645372 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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