2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 5.0K–5.0K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
bank account information 2
bank account number. 1
bank account numbers 1
bank account. 1
bank accounts 2
bank and food cards 1
bank and I have agreed there is only a {$2000.00} deficit based on this set of documents ( these dont match what was online ). Yet payment terms still continue to be through a collection agency. Sent from my XXXX,,CITIZENS FINANCIAL GROUP 1
bank branches 1
bank charges 1
bank details 1
Bank did not meet the requirements as established in 16 CFR 433.2 ( b ). 1
bank fraud 2
bank has sent XXXX letters. 1
bank information 3
Bank of America 1
Bank of America resolved '' the dispute 1
Bank of America 's negligence persisted 1
Bank of America ( and America 's Wholesale Lender/Countrywide Home Loans ) failed to provide timely notification of my loan transfer as directed in paragraph ( f ) 1
Bank of America ; XXXX XXXX XXXX 1
Bank of America also preemptively canceled three bill payments I had scheduled prior to being alerted to the problem with my account. 1
BANK OF AMERICA AND ALL ENTITIES CONNECTED TO THEM. 1
Bank of America began reporting my mortgage past due to the credit bureaus. ( SEE CFPB case history ) In XXXX 1
Bank of America carried a heightened duty of accuracy 1
Bank of America cited privacy/data protection laws and refused to tell me how was that account holder 1
Bank of America closed my file and told me I had to start the process 1
Bank of America declined the checks 1
Bank of America did not allow themselves to be spoken to by XXXX XXXX XXXX the Client 1
Bank of America did not appear to perform a good faith investigation into fraud nor will they respond back 1
Bank of America did not question my husband when he was at the bank the next day. 1
Bank of America has denied my claim also because clearly I authorized the transaction. No matter that I was under duress and at risk of physical harm. 1
Bank of America has denied my eligibility for any modification options based on the assertion that the borrower must be a living person. I have asked about assuming the loan such that I can be eligible for modification and have been told on multiple occasions that this is not an option. However 1
Bank of America has taken no action to replace my money. Bank of America has penalized me for its own wrongdoing. The banks own manager stated that they had never seen something like this done before. Others have said the same. I never imagined that the bank would ever do something like this. I hope the bank is not doing this to other customers. Please I just want my money back. I have lost several days of work going to the bank to seek help in getting this resolved to no avail 1
Bank of America is requesting very personal information from me to mail back to them that includes my driver 's license 1
Bank of America is trying to take MY money 1
Bank of America only cleared 40 % of the check inexplicably leaving 60 % of the check on hold. After the 7 days it took to have that check clear 1
Bank of America proceeded to block our corporate account. As we requested to unblock the account 1
Bank of America reaffirmed their version of our ownership witnessing 1
Bank of America sent me a harassing letter maintaining that I need to register a vehicle that I don't own nor have ever seen in the state of Georgia 1
Bank of America should have issued a bill 1
Bank of America staff manually credited the missing statement credits 1
Bank of America to provide me with an account number 1
Bank of America transferred the loan to XXXXXXXX XXXX XXXXXXXX. This transfer was followed by an erroneous claim from Bank of America that no payments had been made since XX/XX/XXXX 1
Bank of America uses it as it uses all other money on deposit -- that is 1
Bank of America was negligent forp posting this check without an endorsement and providing no scrutiny. The bank manager at my Bank of America branch subsequently informed me that there are many identical cases involving checks written to LACTC being stolen in the mail and then deposited with forged check endorsements. She said its a big problem right now and that the Bank is aware of it. There are no other instances of check fraud/forgeries in my account this year or for the several years preceding.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
Bank of America will still charge you XXXX per transaction. 1
Bank of America will take out around {$3000.00} again ( even if I do not spend that amount of money! ) I asked to be connected to a supervisor after he makes his request for the refund so that perhaps they could give me a receipt. I talked to this supervisor a little bit until she purposely hung up the phone after muting herself for a short period of time. Nobody called me back and I have great cell service in my apartment ; so I am sure she hung up on purpose. 1
BANK OF AMERICA XXXX Please note that you have 4 business days to block the reporting of any information in my credit file that resulted from an alleged identity theft. I do not consent to XXXX or any means of automated verification. 1
BANK OF AMERICA, NATIONAL ASSOCIATION 150.0K
Bank of Americas fraud representative promised and reassured me again stating specifically your money will be back in your account tomorrow. The fraud representative ( XXXX ) also recommended that I go to the branch to let them know about my disappointment in what happened. The bank did not actually keep its promise to return my money as XXXX in the fraud department agreed they would do on XX/XX/XXXX. What they actually did was they opened a claim. 1
Bank of Americas position was essentially that if a PIN was used 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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