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Bank of America closed my file and told me I had to start the process

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows Bank of America closed my file and told me I had to start the process's complaint history from CFPB public records. 1 consumers have filed complaints since My h. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My h
Since

Total complaints

1

Filed since My h

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Bank of America closed my file and told me I had to start the process complaint mix by product

Total complaints: 1

Bank of America closed my file and told me I had to start the process complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). 2015 and: 1 complaints (100.0%), resolution 0.0% 2015 and 100.0%
  • 2015 and 1 100.0% 0% relief

How Bank of America closed my file and told me I had to start the process's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
2015 and submitted the offer to Bank of America. Two months into the process 1

Top States

State Complaints
that already took two months over again. We just completed resubmitting all of the documents and I received a letter stating that Bank of America sold my loan to XXXX XXXX XXXX and I will have to start this process over a third time once this loan is transferred in two weeks. I believe Bank of America closed my short sale file because they knew they were selling my loan. Instead of allowing me to take advantage of the XXXX short sale that we were approved for and that they advised me to do 1

Top Issues

Issue Complaints
appraisals complete 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Bank of America closed my file and told me I had to start the process

Bank of America closed my file and told me I had to start the process has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My h, and the most recent logged activity is My home ha, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Bank of America closed my file and told me I had to start the process reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "2015 and submitted the offer to Bank of America. Two months into the process", and the single most common underlying issue is "appraisals complete".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Bank of America closed my file and told me I had to start the process: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Bank of America closed my file and told me I had to start the process have?

Bank of America closed my file and told me I had to start the process has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Bank of America closed my file and told me I had to start the process respond to complaints on time?

Bank of America closed my file and told me I had to start the process has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Bank of America closed my file and told me I had to start the process?

The most common issue reported against Bank of America closed my file and told me I had to start the process is "appraisals complete" in the "2015 and submitted the offer to Bank of America. Two months into the process" product category.

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