Total complaints
1
Filed since We p
2026 data Public-data reference. official source
Bank of Americas position was essentially that if a PIN was used
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Bank of Americas position was essentially that if a PIN was used's complaint history from CFPB public records. 1 consumers have filed complaints since We p. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
We p
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Bank of Americas position was essentially that if a PIN was used complaint mix by product
- expecting the 1 100.0% – 0% relief
How Bank of Americas position was essentially that if a PIN was used's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| expecting the bank to investigate the unauthorized withdrawals and check fraud. However | 1 |
Top States
| State | Complaints |
|---|---|
| there was no evidence of fraud. This stance is unacceptable and contrary to consumer protection rules the use of a stolen or compromised PIN does not absolve the bank from investigating ; customers should not be held liable for fraud just because the thief managed to obtain their PIN. Dissatisfied with the cursory dismissal of our claim | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the bank closed our initial fraud claim without conducting a thorough investigation or providing any provisional credit for the lost funds. We received no detailed explanation for this denial the claim was simply marked as resolved or closed with no reimbursement to us | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Bank of Americas position was essentially that if a PIN was used
Bank of Americas position was essentially that if a PIN was used has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We p, and the most recent logged activity is We promptl, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Bank of Americas position was essentially that if a PIN was used reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "expecting the bank to investigate the unauthorized withdrawals and check fraud. However", and the single most common underlying issue is "the bank closed our initial fraud claim without conducting a thorough investigation or providing any provisional credit for the lost funds. We received no detailed explanation for this denial the claim was simply marked as resolved or closed with no reimbursement to us".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Bank of Americas position was essentially that if a PIN was used: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Bank of Americas position was essentially that if a PIN was used have?
Bank of Americas position was essentially that if a PIN was used has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Bank of Americas position was essentially that if a PIN was used respond to complaints on time?
Bank of Americas position was essentially that if a PIN was used has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Bank of Americas position was essentially that if a PIN was used?
The most common issue reported against Bank of Americas position was essentially that if a PIN was used is "the bank closed our initial fraud claim without conducting a thorough investigation or providing any provisional credit for the lost funds. We received no detailed explanation for this denial the claim was simply marked as resolved or closed with no reimbursement to us" in the "expecting the bank to investigate the unauthorized withdrawals and check fraud. However" product category.
Read our methodology — how this data is sourced, computed, and verified.
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