and we are confused as to why the hotel is not honoring this request. This is of particular importance to me as a member of my traveling party is allergic to smoke and living in a smoking room would pose a significant health hazard.

What the CFPB Record Shows About and we are confused as to why the hotel is not honoring this request. This is of particular importance to me as a member of my traveling party is allergic to smoke and living in a smoking room would pose a significant health hazard.

and we are confused as to why the hotel is not honoring this request. This is of particular importance to me as a member of my traveling party is allergic to smoke and living in a smoking room would pose a significant health hazard. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called C, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and we are confused as to why the hotel is not honoring this request. This is of particular importance to me as a member of my traveling party is allergic to smoke and living in a smoking room would pose a significant health hazard. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "first seeking verification that I had", and the single most common underlying issue is "reserved a non-smoking room. The agent and I agreed that this is what I reserved. The two options for reservations for Double Rooms include Double Room and Double Room".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and we are confused as to why the hotel is not honoring this request. This is of particular importance to me as a member of my traveling party is allergic to smoke and living in a smoking room would pose a significant health hazard.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.