Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and we got to 4 days before closing when my closing disclosure included an additional {$130.00} for PMI. I asked why the loan officer would make this change's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and we got to 4 days before closing when my closing disclosure included an additional {$130.00} for PMI. I asked why the loan officer would make this change's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I just knew I would not have an issue securing a mortgage loan. Wrong. I was told that I was ineligible for the XXXX XXXX conventional loan ( with no documented evidence other than a credit report that showed that I opened erroneously opened a new account when in fact they just sent me a new card due to a reported misplaced card ) and therefore needed to pursue a XXXX XXXX conventional loan. The latter loan carried with it a 4.75 % interest rate. There is no way that I wanted to pursue this | 1 |
| State | Complaints |
|---|---|
| email it to me without referencing it | 1 |
| Issue | Complaints |
|---|---|
| who asked my loan officer to contact XXXX XXXX to share determination details. This never happened. When I circled back on the status of documented evidence of ineligibility | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and we got to 4 days before closing when my closing disclosure included an additional {$130.00} for PMI. I asked why the loan officer would make this change has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was tran, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and we got to 4 days before closing when my closing disclosure included an additional {$130.00} for PMI. I asked why the loan officer would make this change reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I just knew I would not have an issue securing a mortgage loan. Wrong. I was told that I was ineligible for the XXXX XXXX conventional loan ( with no documented evidence other than a credit report that showed that I opened erroneously opened a new account when in fact they just sent me a new card due to a reported misplaced card ) and therefore needed to pursue a XXXX XXXX conventional loan. The latter loan carried with it a 4.75 % interest rate. There is no way that I wanted to pursue this", and the single most common underlying issue is "who asked my loan officer to contact XXXX XXXX to share determination details. This never happened. When I circled back on the status of documented evidence of ineligibility".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and we got to 4 days before closing when my closing disclosure included an additional {$130.00} for PMI. I asked why the loan officer would make this change: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and we got to 4 days before closing when my closing disclosure included an additional {$130.00} for PMI. I asked why the loan officer would make this change has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and we got to 4 days before closing when my closing disclosure included an additional {$130.00} for PMI. I asked why the loan officer would make this change has a 0% timely response rate to CFPB complaints.
The most common issue reported against and we got to 4 days before closing when my closing disclosure included an additional {$130.00} for PMI. I asked why the loan officer would make this change is "who asked my loan officer to contact XXXX XXXX to share determination details. This never happened. When I circled back on the status of documented evidence of ineligibility" in the "I just knew I would not have an issue securing a mortgage loan. Wrong. I was told that I was ineligible for the XXXX XXXX conventional loan ( with no documented evidence other than a credit report that showed that I opened erroneously opened a new account when in fact they just sent me a new card due to a reported misplaced card ) and therefore needed to pursue a XXXX XXXX conventional loan. The latter loan carried with it a 4.75 % interest rate. There is no way that I wanted to pursue this" product category.
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