Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
you should hear some of these agents on the phone. I'd be interested to know how many of them actually abuse controlled substances in the workplace. 2
you should inform the teller the details of your car selling transaction so they may better inform you. '' None of these details were mentioned to be before this incident occurred so I did not do any of these things. One representative who was the manager at the corporate office ( XXXX employee # XXXX ) even hung the phone up on my father and I on XX/XX/XXXX at XXXX EST as we tried to plead my case and then lied about it when we called her back. As a customer I was left in the dark about the possibility of a fraudulent cashier 's check 1
you should make a chargeback claim within 120 days of purchase. '' Appendix 1 : XXXX XXXX XXXXXXXX Page blocked by Threat Protection Weve detected malicious code on this web page and blocked it for your security. We do not recommend visiting this page as it may harm your device. 1
you should make your payments on time 1
you should not deny me credit 1
you should not report it to the credit reporting agencies. Since you have already reported it 1
you should see it reflect on your credit file and you should also receive a notice in the mail. 2
you should take the derogatory remark on my credit score immediately and PLEASE NOTIFY THE CREDIT REPORTING AGENCIES THAT THE DEBT IS BEING DISPUTED AND/OR DELETE THE TRADELINE FROM MY CREDIT REPORT. Reporting information that you know to be inaccurate 1
you should visit the Resolution Center or follow the instructions in our email notice with respect to the limitation 1
you should visit the XXXX XXXX or follow the instructions in our email notice with respect to the limitation 1
you show the Method Of Verification you have used in determining the accuracy of the above listed information. I do not consent to the use of E-Oscar as a verification method. 1
you show the Method Of Verification you have used in determining the accuracy of the above listed information. I do not consent to the use of E-Oscar as a verification method. I am aware that the FCRA provides you ( 30 ) days to investigate these items 3
you signed a Retail Installment Contract ( Contract '' ) for the purchase of the XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ) ( Vehicle '' ) with XXXX XXXX XXXXXXXX 1
you state If I believe we did not apply a payment to your account correctly 1
you stated in writing that you verified that these items are being reported correctly Who verified these accounts? You have NOT provided me a copy of ANY original documentation ( a consumer contract with my signature on it ) as required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ). Furthermore 8
you stated in writing that you verified that these items are being reported correctly? Who verified these accounts? You have NOT provided me a copy of ANY original documentation ( a consumer contract with my signature on it ) as required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ). Furthermore you have failed to provide the method of verification as required under Section 611 ( a ) ( 7 ). Please be advised that under Section 611 ( 5 ) ( A ) of the FCRA you are required to promptly DELETE all information which can not be verified. The law is very clear as to the Civil liability and the remedy available to me ( Section 616 & 617 ) if you fail to comply with Federal Law. I am a litigious consumer and fully intend on pursuing litigation in this matter to enforce my rights under the FCRA. According to the FRCA the term investigated consumer report means a consumer report or portion thereof in which information on a consumers character 1
you stated in writing that you verified that these items are being reported correctly? Who verified these accounts? You have NOT provided me a copy of ANY original documentation required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ) ( a consumer contract with my signature on it ) and under Section 611 ( 5 ) ( A ) of the FCRA. 1
you stated the digital product cost too much for the little bit of it you could use. At that time 1
you stated the total sales price was {$46000.00} .You also stated that there was a {$2000.00} down payment. According to 15 USC 1605 1
you still made a payment to my insurance company 1
you still owe 1
you subject yourself to a pin debit charge 1
you take my entire monthly payment and apply all its to interest only just about every month! Also 1
you threaten to bring a lawsuit against XXXX for XXXX XXXX undefined actions which you apparently claim arose in some private dealings you had with him. We write to request that you cease and desist making such unfounded threats. You are not a XXXX policyholder 1
you try to bully them into immediate payment without providing further information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CMRE Financial Services 1
you want to be fined 1
You want to talk to me about doing the right thing? I took out this loan to attend XXXX 1
You want to withdraw {$10000.00}? loudly exposing my personal financial transaction to everyone in the bank. 1
you want us to order something that would prove us wrong? when I requested a review appraisal over a year ago. 1
you were advised of the results of the investigations and that XXXX would need to explain to you why they did not honor the payments. On XX/XX/2023 1
you were aware of the increase in XXXX 1
you were in repayment but were not making payments so it had some interest accrual the benefit did not cover. 1
you were informed that your checking and savings accounts would be closed. According to the terms and conditions outlined in the Depository Agreement and Disclosures 1
you were issued a credit balance refund check in the amount of {$120.00} 1
you were not eligible to receive the {$200.00} welcome bonus. We apologize for any confusion. As a courtesy to you 1
you were ok with that ( see email screenshot 2 and 3 ). 1
you were responsible for paying my homeowner insurance policy Fast forward to the end of XXXX XXXX of XXXX 1
you will also need to document that you have indeed provided complete consecutive five years of qualifying services. 1
you will also see a payment in the Transaction Activity in the amount of {$2300.00}. This statement includes multiple errors. Our bank records do not coincide with Nationstar 's purported accounting. Our bank records reflect the first two trial payments in the amount of {$1100.00} ( {$1000.00} + {$9.00} payment fee ) withdrawn on XX/XX/2016 1
you will be able to schedule pick up outside XXXX by yourself. 1
you will be charged an annual MIP that equals 0.5 % of the outstanding mortgage Balance. '' Therefore 1
you will be contacted via email. '' [ XXXX. ] XX/XX/XXXX ( XX/XX/XXXX ) : I called Vanilla customer support 1
You will be held accountable and fined to pay {$1000.00} per cusumer violation. 3
you will be held culpable ; -That any negative remarks made to a credit reference agency will be removed ; -You will no longer pursue this matter any further. 13
you will be held culpable ; -That any negative remarks made to a credit reference agency will be removed ; XXXX will no longer pursue this matter any further. 2
you will be in violation of federal law 1
you will be in violation of the FDCPA and Florida statutes 1
you will be in violation of the law which carries a fine of {$1000.00} per violation. My attorney who specializes in suing debt collectors will be on standby waiting for my instructions.,,ENCORE CAPITAL GROUP INC.,NJ,07060,,Consent provided,Web,2024-08-15,Closed with explanation,Yes,N/A,9810727 1
you will be in violation of the law which carries a fine of {$1000.00} per violation. My attorney who specializes in suing debt collectors will be on standby waiting for my instructions.,,Resurgent Capital Services L.P.,NJ,07060,,Consent provided,Web,2024-08-15,Closed with explanation,Yes,N/A,9810879 1
you will be in violation of the law which carries a fine of {$1000.00} per violation. My attorney who specializes in suing debt XXXX will be on standby waiting for my instructions.,,ENCORE CAPITAL GROUP INC.,NJ,07060,,Consent provided,Web,2024-08-15,Closed with explanation,Yes,N/A,9810085 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.