Total complaints
1
Filed since I lo
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows you were in repayment but were not making payments so it had some interest accrual the benefit did not cover.'s complaint history from CFPB public records. 1 consumers have filed complaints since I lo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I lo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How you were in repayment but were not making payments so it had some interest accrual the benefit did not cover.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| there still appears to be some serious things wrong with my loan balance that still need to be resolved. '' XXXX said : XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| it concluded that the interest on the account is correct. The daily interest accrual is XXXX per day. There was an interest cap on XX/XX/XXXX that did not include loans XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
you were in repayment but were not making payments so it had some interest accrual the benefit did not cover. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I lo, and the most recent logged activity is I look for, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, you were in repayment but were not making payments so it had some interest accrual the benefit did not cover. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there still appears to be some serious things wrong with my loan balance that still need to be resolved. '' XXXX said : XXXX XXXX", and the single most common underlying issue is "it concluded that the interest on the account is correct. The daily interest accrual is XXXX per day. There was an interest cap on XX/XX/XXXX that did not include loans XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you were in repayment but were not making payments so it had some interest accrual the benefit did not cover.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
you were in repayment but were not making payments so it had some interest accrual the benefit did not cover. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
you were in repayment but were not making payments so it had some interest accrual the benefit did not cover. has a 0% timely response rate to CFPB complaints.
The most common issue reported against you were in repayment but were not making payments so it had some interest accrual the benefit did not cover. is "it concluded that the interest on the account is correct. The daily interest accrual is XXXX per day. There was an interest cap on XX/XX/XXXX that did not include loans XXXX" in the "there still appears to be some serious things wrong with my loan balance that still need to be resolved. '' XXXX said : XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.