Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
with an 18 % APR over 60 months.,,MARINER FINANCE 1
with an A rating. 2
with an additional daily cost of {$3.00} for each day this remains unresolved. I request that amount be reimbursed along with any costs associated with obtaining a title from the SOS 1
with an agent named XXXX 1
with an amount that large without original funds to back it up 1
with an arbitrary increase in the amount of money that I suppose own to the Hospital. '' It's a shame that I've trashed all the other letters from other collector agencies I got in my house after confirming with the hospital that I don't have any debt with them. 1
with an entirely new set of documents so they would be proceeding with foreclosure. *Previous to this year I have tried to modify my mortgage at least 3 times since XXXX . Chfa 's representitives have stated that my loan is unconventional 1
with an estimated removal date of XX/XX/XXXX. 1
with an exclusive Reo disposition agreement ). 2
with an explaination of why it was not my obligation. the claim woud be returned by them to XXXX XXXX 1
with an incorrect endorsement signature that doesnt even match the payee. 1
with an initial timeline suggesting completion within two weeks 1
with an open date of XX/XX/XXXX. I am also seeing XXXX account number XXXX reported as a charge-off with a balance of {$8400.00} 1
with an outstanding balance of {$2500.00}. 1
with an unpaid balance of {$800.00} 1
with annotation 1
with another ; 4. Misrepresenting geographic origin in connection with goods or services ; 5. Misrepresenting that goods or services have certain quantities 1
with any person other than a consumer 1
with any person other than the consumer 26
with anyone Best Buy wants to cheat out of money. The issue now is a matter of SOCIAL POLICY and extortion committed by Best Buy that could amount to millions! 1
with assistance from outside consultants 1
with assistance from the U.S. Department of Education Office of Inspector General. Between XX/XX/XXXX and XX/XX/XXXX 1
with assistance from the U.S. Department of Education Office of Inspector General. Between XXXX and XXXX 3
with at least 193 branches in Arizona. XXXX received at least 40 1
with at least a {$10000.00} deposit and the amount of the missed payments had to be paid back with 1 year. The pandemic hit right after this was offered. Mr XXXX did offer the forbearance in XXXX of XXXX 1
with attendant decreases in our monthly finance charges.,,Mr. Cooper Group Inc.,OR,97401,Older American,Consent provided,Web,2025-07-03,Closed with explanation,Yes,N/A,14442244 1
with average driving speeds. On Monday 1
with balance of {$11000.00} 1
with blatant and complete disregard to The Fair Debt Collection Practices Act ( FDCPA ) a federal law that instructs debt collectors in what they MUST do when attempting to collect certain types of debt 1
with bona fide evidence as proof of claim 1
with both items remaining. 1
with brown hair 1
with byte XXXX incorrectly showing R '' instead of a space 1
WITH CASE # XXXX. STILL NO RESOLUTION 1
with case ref. XXXX Please find all these documents attached. I will note the letter XX/XX/XXXX was a communication of a decision that the transaction was valid 1
with Chase expecting new payment but will not give me any response of the buyout amount in writing.,,JPMORGAN CHASE & CO.,CO,80123,Older American 1
with Chase stating the transactions were made using my device. 1
with claims of non-acceptance of the initial payment. Consequently 1
with clear guidance on how to resume payments 1
with clear signs of tampering on the amount line and the asterisks. It is a sloppy 1
with consideration to the lack of proper notification and the failure to inform me about the declined offer during my many attempts to follow up. 1
with contemporaneous notes 1
with contract bearing signature with third party company. 1
with contract bearing signature with third party company. This debt was transferred to different collectors. I request proof that I owe this debt. with contract bearing signature with third party company. This account also contains inaccuracies 1
with cross-references to the U.S. Code provided at the document 's conclusion. 3
with date stamp of postage mailing 1
with dates and explanations for each entry. 10
with dates and policy references Copies of billing statements and notifications prior to reporting Internal customer service call notes or logs from XX/XX/XXXX XX/XX/XXXX Policies governing the furnishing of data on closed accounts If XXXX XXXX XXXX XXXX can not produce documentation supporting the reported information 1
with dates and supporting documents. 1
with derogatory and misleading notations such as severely delinquent and high revolving balance 3

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.