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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
WHICH YOU VIOLATED and 15 USC 1681C ( D ) ( 2 ) INACCURATE KEY FACTOR INFORMATION. Ive sent another letter requesting they send me proof of debt 3
which you will be held accountable for under federal law. 2
which you're not doing. So obviously 1
which Zelle and the associated banks failed to address adequately. 1
which {$270.00} was deposited back into escrow on XX/XX/XXXX. Due to the increases 1
whichever are applicable 1
whichever date is later. 1
whichever is earlier ) 4
whichever is earlier. Any applications that are pending for over 60 days will be moved into the general administrative forbearance under 34 CFR 685.205 ( b ). '',Company believes it acted appropriately as authorized by contract or law,MOHELA,AR,72211,,Consent provided,Web,2025-05-09,Closed with explanation,No,N/A,13421711 1
whichever is greater ( 2 ) such number of punitive damages as the court may allow. 1
whichever is greater ; ( 2 ) Such amount of punitive damages as the court may allow ; and ( 3 ) In the case of any successful action to enforce any liability under this section 1
whichever is greater ; ( 2 ) such amount of punitive damages as the court may allow ; and ( 3 ) in the case of any successful action to enforce any liability under this section 7
whichever is greater ; Ever company in their agreements with consumers they said they would follow the law and agreed to do so 1
whichever is greater ; I will accept payment in the form of a check. Please compensate me within 24 hours of receiving this dispute letter. Under 15 U.S.C. 1681g I have the right to demand that you disclose to me all the documents that you have recorded and retained in your file at the time of the request concerning the accounts that you are reporting on my credit report. Under 15 USC 1681b - permissible purpose of consumer reports THE LAW CLEARLY STATES ( a ) In general Subject to subsection ( c ) 1
whichever is greater ; If I can prove they wilfully violated the act I am entitled to at least XXXX $ per violation plus any other damages I have sustained as a result of their failure to follow the law. I stated earlier in this notice that I was denied approval to auto loans which damages my ability to travel as well as being denied approval on rent and home loans which resulted in me and my family becoming homeless and having to live in a homeless shelter. I have attached proof of residence at this homeless shelter along with this dispute. If I have to file more than 1 complaint 1
whichever is greater ; If I can prove they wilfully violated the act I am entitled to at least XXXX $ per violation plus any other damages I have sustained as a result of their failure to follow the law. I stated earlier in this notice that I was denied approval to auto loans which damages my ability to travel as well as being denied approval on rent and home loans which resulted in me and my family becoming homeless and having to live in a homeless shelter. I have attached proof of residence at this homeless shelter along with this dispute. If I have to file more than XXXX complaint 1
whichever is greater ; If I can prove they wilfully violated the act I am entitled to at least XXXXXXXX XXXX per violation plus any other damages I have sustained as a result of their failure to follow the law. I stated earlier in this notice that I was denied approval to auto loans which damages my ability to travel as well as being denied approval on rent and home loans which resulted in me and my family becoming homeless and having to live in a homeless shelter. I have attached proof of residence at this homeless shelter along with this dispute. If I have to file more than 1 complaint 1
whichever is greater ; In Arkansas 2
whichever is greater ;. ( B ) Civil liability for knowing noncompliance. Any person who obtains a consumer report from a consumer reporting agency under false pretenses or knowingly without a permissible purpose shall be liable to the consumer reporting agency for actual damages sustained by the consumer reporting agency or {$1000.00} 1
whichever is greater. 13
whichever is greater. I will accept payment in the form of a check. 1
whichever is greater.,,EQUIFAX 1
whichever is greater.,,MoneyLion Inc.,DE,19977,,Consent provided,Web,2021-09-20,Closed with explanation,Yes,N/A,4738037 1
whichever is greaterAccording to the Fair Credit Reporting Act 15 USC 1681 section 602 a states There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness 1
whichever is greatest. I have the right to this information as indicated by the Uniform Code. 1
whichever is higher. 1
whichever is less Costs and a reasonable attorneys fee in any such action,,Portfolio Recovery Associates 1
whichever is less. 7
whichever occurs first. In the case of certain administrative proceedings 8
whichever occurs first. The notice required by paragraph ( b ) of 12 CFR 1026.23 is as follows : o ( 1 ) Notice of right to rescind. In a transaction subject to rescission 1
whichever occurs later.,Company believes it acted appropriately as authorized by contract or law,Shellpoint Partners 1
whichever one of the two are still a Violation against MY Right and against the Law that CONGRESS HAS IMPLEMENTED. 3
whichever they prefer. 1
whichhelpedmycreditscoretremendously. 1
while a rate above 45 percent is punishable as a third-degree felony. The challenge with avoiding a potentially usurious transaction lies in the intricacies found in the agreement 1
while a XXXX account with the same balance appears everywhere except Equifax 1
while acknowledging that it was the correct site 1
while all along 1
while all of the transactions were made online and I didn't know who did that. She was asking me for more evidence and I didn't know what kind of evidence do I have to provide to show I didn't buy a ticket or I didn't authorize a purchase 2
while allowing this firm to represent them in the collection of a debt allegedly owed by me.United Auto Credit has asserted that they are not affiliated with XXXX XXXX XXXX XXXX XXXX XXXX However 1
while also accruing negative account fees 1
while also being reported as Paid/OK in monthly history but simultaneously coded as Chargeoff/Derogatory. This is materially misleading and violates XXXX XXXX reporting standards. 2
while also claiming the accounts are In Good Standing with no past-due balance. Reporting the same mortgage obligation multiple times with conflicting data is inherently inaccurate and violates Equifaxs duty to maintain maximum possible accuracy under 15 U.S.C. 1681e ( b ). 2
while also claiming the accounts are In Good Standing with no past-due balance. Reporting the same mortgage obligation multiple times with conflicting data is inherently inaccurate and violates Experians duty to maintain maximum possible accuracy under 15 U.S.C. 1681e ( b ). 1
while also claiming the accounts are In Good Standing with no past-due balance. Reporting the same mortgage obligation multiple times with conflicting data is inherently inaccurate and violates TransUnions duty to maintain maximum possible accuracy under 15 U.S.C. 1681e ( b ). 1
while also failing to acknowledge the core of my complaint ; To this day 1
while also stating that it may continue reporting the accounts as unpaid as long as the law permits. The furnisher further asserted that it is licensed in Washington but did not provide a license number or documentary proof of authorization in its response. 2
while American express is billing me and I am making an attempt to repay this debt.,,AMERICAN EXPRESS COMPANY,PA,173XX,,Consent provided,Web,2015-08-04,Closed with explanation,Yes,No,1502161 1
while an assignment of the latter alone is a nullity. This is essence would defeat the enforceability of the note.Clouded Title by XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
while another representative told me that they didn't know why 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.