Total complaints
1
Filed since That
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows while American express is billing me and I am making an attempt to repay this debt.,,AMERICAN EXPRESS COMPANY,PA,173XX,,Consent provided,Web,2015-08-04,Closed with explanation,Yes,No,1502161's complaint history from CFPB public records. 1 consumers have filed complaints since That. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since That
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How while American express is billing me and I am making an attempt to repay this debt.,,AMERICAN EXPRESS COMPANY,PA,173XX,,Consent provided,Web,2015-08-04,Closed with explanation,Yes,No,1502161's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| while at the same time I paid American Express according to their billing. Then I received notice from a XXXX firm ( XXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| and left on hold for over XXXX minutes. I called them again today XX/XX/XXXX between XXXX and XXXX. I was transferred at least XXXX times and again left holding the phone for over 10 minutes. At this point | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
while American express is billing me and I am making an attempt to repay this debt.,,AMERICAN EXPRESS COMPANY,PA,173XX,,Consent provided,Web,2015-08-04,Closed with explanation,Yes,No,1502161 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to That, and the most recent logged activity is That went , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, while American express is billing me and I am making an attempt to repay this debt.,,AMERICAN EXPRESS COMPANY,PA,173XX,,Consent provided,Web,2015-08-04,Closed with explanation,Yes,No,1502161 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "while at the same time I paid American Express according to their billing. Then I received notice from a XXXX firm ( XXXX XXXX XXXX", and the single most common underlying issue is "and left on hold for over XXXX minutes. I called them again today XX/XX/XXXX between XXXX and XXXX. I was transferred at least XXXX times and again left holding the phone for over 10 minutes. At this point".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating while American express is billing me and I am making an attempt to repay this debt.,,AMERICAN EXPRESS COMPANY,PA,173XX,,Consent provided,Web,2015-08-04,Closed with explanation,Yes,No,1502161: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
while American express is billing me and I am making an attempt to repay this debt.,,AMERICAN EXPRESS COMPANY,PA,173XX,,Consent provided,Web,2015-08-04,Closed with explanation,Yes,No,1502161 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
while American express is billing me and I am making an attempt to repay this debt.,,AMERICAN EXPRESS COMPANY,PA,173XX,,Consent provided,Web,2015-08-04,Closed with explanation,Yes,No,1502161 has a 0% timely response rate to CFPB complaints.
The most common issue reported against while American express is billing me and I am making an attempt to repay this debt.,,AMERICAN EXPRESS COMPANY,PA,173XX,,Consent provided,Web,2015-08-04,Closed with explanation,Yes,No,1502161 is "and left on hold for over XXXX minutes. I called them again today XX/XX/XXXX between XXXX and XXXX. I was transferred at least XXXX times and again left holding the phone for over 10 minutes. At this point" in the "while at the same time I paid American Express according to their billing. Then I received notice from a XXXX firm ( XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.