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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
which requires that each dispute and challenge must be addressed individually and on its own merits.My letters were created using software that is available to everyone. If you don't process my letters 3
which requires that I undergo a security investigation. This investigation may rely on previous investigations 1
which requires that inaccuracies be corrected or removed following a proper investigation. 1
which requires that no collection activity occur until full validation is provided upon request.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Suttell 1
which requires that only accurate information is reported. 1
which requires that the procedures for including information in credit reports ensure maximum possible accuracy. Furthermore 13
which requires the blocking and removal of information resulting from identity theft or unauthorized use of a consumers personal data 1
which requires the blocking of information resulting from a data breach or fraud 1
which requires the correction of inaccurate information. Additionally 3
which requires the credit bureaus to block the reporting of fraudulent information once the identity theft report is provided. 1
which requires the maximum possible accuracy of reported information. 2
which requires them to notify me of the results. 1
which requires timely written notification of post-move-out charges. 1
which requires written notification and documentation upon request. I am once again formally demanding that Total Visa produce a copy of the alleged XX/XX/year> determination letter 1
which requires XXXX ( XXXX XXXX ) to identify customers 1
which requires you to block the fraudulent information on my credit report resulting from identity theft within four business days and to promptly notify the furnisher ( s ) of that information. Who verified these accounts? You have NOT provided me a copy of ANY original documentation ( a consumer contract with my signature on it ) as required under Section 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A ). Furthermore you have failed to provide the method of verification as required under Section 611 ( a ) ( 7 ). Please be advised that under Section 611 ( 5 ) ( A ) of the FCRA you are required to promptly DELETE all information which can not be verified. 2
which requires you to cease collection activity until validation is provided. 1
which responds at its own discretion (potentially months between replies) and seemingly has no obligation to inform or assist. 1
which restricts access to reports unless explicitly authorized. 1
which restricts nonjudicial actions to dispossess or disable property without a present and enforceable security interest. 1
which restricts the situations in which a consumer report can be accessed. These include situations where an inquiry is made without my consent 1
which result in my loans meeting qualifications much earlier than were counted 1
which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of {$16.00} XXXX as of XX/XX/XXXX 2
which resulted directly from fraudulent activity and Barclays failure to process my identity verification 4. Reinstatement of all accumulated XXXX XXXX XXXX ( XXXX account number XXXX ) 1
which resulted in a DTI of XXXX XXXX 1
which resulted in a XXXX point and two rating category drop in my credit score from an exceptional '' XXXX to a good '' XXXX 1
which resulted in a zero balance on the account. 1
which resulted in additional charges. 1
which resulted in additional costs. 1
which resulted in additional interest being assessed. 1
which resulted in another conditional loan approval and a interest rate of 10.19 % 1
which resulted in CFPB complaint XXXX. 1
which resulted in higher interest payments on my auto lease ( paid off now ) and rejections of other credit lines I applied for. They must be gone from my credit reports 1
which resulted in me being a handed the warranty packet minutes later. 1
which resulted in me being locked out of my account. I have made XXXX disputes 1. ) XXXX 1
which resulted in me discovering one complaint about its business practices. Although it is only XXXX complaint 1
which resulted in my account going into overdraft. 1
which resulted in my stating I would file a report with the CFPB and contact my BK attorney 1
which resulted in numerous Class Actions 1
which resulted in removal earlier this year. Their attempt to resurrect it under new numbers and fabricate delinquency history is unlawful. 1
which resulted in the cessation of paper statements. As a result 2
which resulted in the debt collector being fined and subject to a Consent Order ( containing a Cease and Refrain Order within the Order ). See this state agency 's attached XX/XX/2023 Consent Order for this penalty regarding this unlawful XX/XX/2023 practice 1
which resulted in the payment being reversed. '' That's also not true. There were sufficient funds. So this morning 1
which results in a violation of 15 U.S. Code 1666. 1
which results in an inconsistent and misleading credit profile. Under FCRA 1681e ( b ) 1
which results in nullifying me the obligation to pay the debt. Also the debt has already been paid based on the UCC-1 filed by The federal reserve by me signing the promissory note 1
which safeguards consumers against unfair and deceptive billing and reporting practices. 1
which safeguards the confidentiality and accuracy of personal information held by federal agencies. By failing to report the status of my accounts as Paid as agreed 3
which said I was covered by my insurance and asked how he suggest I go about disputing the collection from my medical exam back in XX/XX/. Again 1
which said to file a dispute with you,,TD BANK US HOLDING COMPANY,NY,128XX,,Consent provided,Web,2024-01-06,Closed with monetary relief,Yes,N/A,8119770 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.