Total complaints
2
Filed since All
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of {$16.00} XXXX as of XX/XX/XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since All . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since All
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of {$16.00} XXXX as of XX/XX/XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| selling | 2 |
| State | Complaints |
|---|---|
| and {$16.00} XXXX as of XX/XX/XXXX. XXXX XXXX XXXX ( F ) and 12 for additional information on securitizations and non-recourse notes payable. The trust that they sell all of their asset backed securities to is XXXX XXXX XXXX Trust 2025-1. XXXX XXXX XXXX XXXX filing has a section titled Secured Borrowings where they state Citizens utilizes a portion of its auto loan portfolio to support certain secured borrowing arrangements | 2 |
| Issue | Complaints |
|---|---|
| special purpose entity that | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of {$16.00} XXXX as of XX/XX/XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to All , and the most recent logged activity is All of the, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of {$16.00} XXXX as of XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "selling", and the single most common underlying issue is "special purpose entity that".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of {$16.00} XXXX as of XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of {$16.00} XXXX as of XX/XX/XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of {$16.00} XXXX as of XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of {$16.00} XXXX as of XX/XX/XXXX is "special purpose entity that" in the "selling" product category.
Read our methodology — how this data is sourced, computed, and verified.