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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
which now holds both the vehicle and its title. Upstart informed me that they do not allow owner-retained salvage and that the title was released as part of a settlement agreement with my insurance provider 1
which now holds both the vehicle and its title. XXXX informed me that they do not allow owner-retained salvage and that the title was released as part of a settlement agreement with my insurance provider 1
which now is more difficult XXXX months later vs. my original report 1
which now makes me further behind. I'm sure I will be receiving the {$1400.00} & the {$1900.00} checks soon. Which will now make me 5-6 months behind. 1
which now reflect inconsistencies that distort the true chronology and artificially extend the delinquency period ; 3. Documentation evidencing a reasonable reinvestigation in accordance with 15 U.S.C. 1681i ( a ) ( 1 ) ( A ) ; 4. Certification of accuracy from the furnisher 1
which now showed that my fixed rate mortgage has somehow been changed to a variable rate mortgage 1
which now that she points out the fine print I recognize it indicates the offer is not eligible with other discounts. To be honest I didnt consider this sale a discount and the cart page references it as savings 1
which now the amount was now {$530.00}. I was told the account would be paid off and when the checks arrive 1
which now totals {$510.00} plus a 20 % penalty. If not resolved before XX/XX/XXXX 1
which obligates a reinvestigation. Continuing to associate me with this incorrect identifier could create identity mix-ups and false attribution of debt. The law is clear : unverifiable information must be deleted 1
which obligates agencies to correct or remove unverifiable information. 1
which obligates consumer reporting agencies to maintain procedures to ensure maximum possible accuracy 3
which obligates data furnishers to report accurate information. 1
which obligates financial institutions to respect its customers privacy by ensuring its customers nonpublic personal is kept confidential. 15 U.S. Code 6801 ( a ) Privacy Obligation Policy states It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. 3
which obligates you to remove unverifiable or incorrect data after a consumer dispute. By refusing to delete these false lates 1
which obviously old 1
which of course takes a while to do. I would than be assessed an {$82.00} late fee 1
which of course was NOT what the first officer had said. Then I asked if they could open the 2.3 % savings account 1
which of course was worthless since it arrived after the event. 1
which of course would be easily accessible by anyone doing a basic internet search or who might otherwise have my information ( for example 1
which of course would be over. Plus there's also cameras outside their ATM 's which they can use to confirm my claim. 1
which offered us a pre-approval for a 6 % 1
which often compile 1
which often involves copying and pasting receipts 1
which one assumed would have been mentioned when I gave them directions to charge my checking account the minimum amount. 1
which one costs more? Basing BOAs risk-return analysis 1
which only appears on conventional loans 1
which only can cause more financial hardship 1
which only further confirmed fraud and theft that occurred 1
which only served to validate my concern with U.S. Bank 's privacy claims. 1
which only speaks to the aggression with which they go after debtors. Maybe this is too much information 1
which our State 's attorney general filed and won their case against XXXX on this and it states in our modification agreement and others through XXXX you have helped us with 1
which outline your obligation to ensure maximum possible accuracy and to investigate disputes thoroughly. I hereby demand that this inaccurate public record be immediately removed from my consumer credit report. Continued reporting of this erroneous information is not only misleading but also a breach of federal law. 3
which outline your obligation to ensure maximum possible accuracy and to investigate disputes thoroughly.I hereby demand that this inaccurate public record be immediately removed from my consumer credit report. Continued reporting of this erroneous information is not only misleading but also a breach of federal law. 9
which outlines my dispute and legal demand for deletion. This letter serves as formal notice and supports the claims made in this complaint.,,EQUIFAX 5
which outlines my dispute and legal demand for deletion. This letter serves as formal notice and supports the claims made in this complaint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,90025,,Consent provided,Web,2025-08-25,Closed with explanation,Yes,N/A,15506135 1
which outlines my dispute and legal demand for deletion. This letter serves as formal notice and supports the claims made in this complaint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,90069,,Consent provided,Web,2025-08-22,Closed with explanation,Yes,N/A,15424738 1
which outlines my dispute and legal demand for deletion. This letter serves as formal notice and supports the claims made in this complaint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,92544,,Consent provided,Web,2025-10-01,Closed with explanation,Yes,N/A,16309252 1
which outlines my dispute and legal demand for deletion. This letter serves as formal notice and supports the claims made in this complaint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33598,,Consent provided,Web,2025-08-21,Closed with explanation,Yes,N/A,15397768 1
which outlines my dispute and legal demand for deletion. This letter serves as formal notice and supports the claims made in this complaint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11219,,Consent provided,Web,2025-09-09,Closed with explanation,Yes,N/A,15813116 1
which outlines my dispute and legal demand for deletion. This letter serves as formal notice and supports the claims made in this complaint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 2
which outlines permissible purposes for consumer reports. 5
which outlines procedures for handling identity theft disputes. 1
which outlines the permissible purposes for accessing consumer reports. 3
which outlines the permissible purposes of consumer reports. According to subsection ( a ) ( XXXX ) 1
which outlines the procedures for disputing inaccurate information on a credit report 2
which outlines the responsibilities of furnishers of information to credit reporting agencies such as XXXX XXXX XXXX XXXX XXXX XXXX XXXX and XXXX XXXX. 1
which outlines the responsibilities of furnishers of information to credit reporting agencies such as XXXX XXXX. Both accounts show different dates opened and different high credit limit 1
which outlines their duties as furnishers of information to consumer reporting agencies. 3
which over drafted my account 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.