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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and EXPERIAN {$1000.00} PER VIOLATION ( and there are many violations ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,02126,,Consent provided,Web,2022-11-17,Closed with explanation,Yes,N/A,6217266 1
and Experian. 5
and Experian. That is a violation of The Privacy Act of 1974. 1
and ExperianI have identified numerous factual inconsistencies in how this account is being reported. These discrepancies raise serious questions about the accuracy of the data being furnished and represent violations of the Fair Credit Reporting Act ( FCRA ) 2
and EXPERIANs conduct violates both state and federal consumer protection statutes. 1
and Experians failure to delete it violates 1681e ( b ). 3
and Experians failure to remove or justify the entries constituted yet another infringement on her rights as a consumer. 3
and Experians failure to safeguard and properly manage my information poses a serious risk to consumer privacy. 1
and experienced trauma-related injuries from the incident. Police report made and was instructed by fire chief not XXXX XXXX the vehicle. My vehicle has been out of commission since the incident on XX/XX/XXXX 1
and experienced unnecessary stress and anxiety over my financial reputation. Each time I attempt to address these inaccuracies 1
and explain the situation to each new person. The first person I called asked me to repeat my address FIVE times 1
and explained 1
and explained she dropped the ball '' and really forgot to get the information needed to settle my concerns. 1
and explained that I would be making my first payment the end of XXXX. XXXX called me again at my place of employment on XXXX XXXX 1
and explained that only one of my accounts ( the main one 1
and explained that the documents were in order and that fraud could not be shown until the contract expired. 1
and explained that the number in fact WAS listed in my credit file. He put me on hold to talk to someone about my issue. When he returned 1
and explained the situation with all parties affected/listed above. 3
and explained the situation. XXXX looked into the system and told me that she saw all of the payments in the amount of {$1700.00} that was received each month. She said that she does not understand why I received the certified letters and she also when through all of the calculations for each payment and said that they were paid according to the repayment plan. She also said that whoever did the calculations gave the incorrect outstanding balance amount. The balance amount was supposed to be over {$8400.00}. All of the {$1700.00} payments that I made actually equaled up to {$10000.00} in which I overpaid the amount of the outstanding balance. XXXX said that she would send an email to the Loss Resolution Department to have the account corrected and updated. The call lasted for 56 minutes. 1
and explained there was a system error when ordering a new card 1
and explained why I was reaching out again. 1
and explaining all of this 1
and explaining my urgent situation 1
and explaining that assure ' means 'to make sure or certain : put beyond all doubt 45
and explaining that assure ' means XXXX make sure or certain : put beyond all doubt 14
and explains how to do this. 1
and explanation of charges. I have been repeatedly denied. The following month 1
and explicit threats 2
and explicitly stated that the store must honor the correction. I can provide this recording if requested. 1
and exposed counterparties to material uncertainty and risk. 1
and exposed me to aggressive debt collection activity for debts I do not owe and never incurred. 1
and exposed me to potential identity theft. Despite notifying the bureaus previously 1
and exposed me to reputational harm. 1
and exposed the company to liability for defamation and financial injury. 3
and exposes me to unnecessary economic risk. The Bureau has made clear that creditors can not create barriers to repayment that are designed to profit off penalties and third-party collection mechanisms. Yet Affirm is doing exactly that. 1
and exposes my personal information to inaccuracy. Under 611 ( a ) ( 1 ) 1
and exposing me to financial loss.,,EQUIFAX 1
and exposing me to financial loss.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and exposing me to ongoing reputational and financial harm. 3
and exposing yet possibly more corrupt 1
and express great safety concern for me about driving it. They did know that I have a warranty through AUL for powertrain that I was FORCED to purchase when I bought the car in XXXX 1
and express UPS mail. They have NOT acknowledged receiving it. In fact 1
and expressed my concern and worry that my credit would be impacted 1
and expressing concerns about the wording of their Account Agreement. 1
and extension of credit specifically because of these three accounts on my report that only appear in my TRANSUNION report. This has affected me emotionally 1
and extinguished nunc pro tunc.Failure to provide the above remedy within 10 business days of receipt will result in : Filing of formal complaint with the Internal Revenue Service ( IRS ) regarding improper use 1
and extort monies from them and if they do n't pay you sick the hounds on them. Perhaps a thorough investigation is needed as to XXXX fraudulent and deceptive practice to unsuspecting consumers.,,Exeter Finance 1
and extorting people out of their hard earned money by letting interest accrued for 4 years before reaching out to let us know the payment did not process on their end. 1
and extortion by continuing to damage my credit reputation and pressuring me to resolve a debt that I do not owe. This has caused me significant emotional distress 3
AND EXTORTION I DON'T KNOW WHAT IS. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.