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Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
and exhausted by this recurring issue. Let me be clear : I did not open or authorize any of these accounts. This is a serious violation of my rights under the FCRA. Under Section 605B 1
and Exhibit G PENFED CREDIT UNION is in violation of 15 USC1692 ( e ) ( 2 ) ( a ) of the amount of alleged debt owed.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,PENTAGON FEDERAL CREDIT UNION,NY,10801,,Consent provided,Web,2021-01-30,Closed with explanation,Yes,N/A,4104161 1
and expanded stories. ) HARD INQUIRIES ( Unauthorized or Without Consent ) TXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Issue : These inquiries were conducted without my explicit consent and without a permissible purpose under FCRA 604 ( a ). 1
and expect an update via telephone. After hours went by with no update 1
and expected to be dealing solely with them. The loan agreement did not disclose that Quick Bridge Funding would act as a servicing partner for XXXX XXXX XXXX XXXX XXXX However 1
and expected to be notified by XX/XX/XXXX that the situation had been resolved 1
and expedite discovery before you even get to assigning any council. I have patiently acted in good faith trying to resolve not only the innaccurate reporting but other harm that Capital One is still causing. Attachments : -FTC Identity Theft Report ( # XXXX ) XXXX data incident breach letter - XXXX pages showing closures & score impact - My affidavit & notices ( with dates ) - Perfect-history screenshots.,,CAPITAL ONE FINANCIAL CORPORATION,FL,338XX,,Consent provided,Web,2025-10-12,Closed with explanation,Yes,N/A,16527645 1
and expedite the claim 1
and expenses incurred in disputing unauthorized disclosures and addressing inaccurate credit reporting. 2. Emotional Distress : Anxiety 1
and expenses incurred in disputing unauthorized disclosures and addressing inaccurate credit reporting. 2. Emotional Distress : XXXX 2
and EXPERIAN 2
and Experian 9
and Experian ) 1
and Experian ) XXXX XXXX XXXX XXXX ( XXXX ) ( No Account for Transunion and Experian 3
and Experian ). 1
and Experian accountable for their violations of the FCRA 1
and Experian added a consumer dispute comment ( because I had included this account in my dispute letter ). This sudden reporting of XXXX missed payments in the XXXX file 1
and Experian and XXXX have made no corrections at all. 1
and Experian are assumed to be credit Bureaus and there is only one Bureau and that is the CFPB ''. On XX/XX/XXXX 1
and Experian are consumer reporting agencies 1
and Experian are not affiliates of XXXX XXXX XXXX XXXX 1
and Experian are not maintaining reasonable adherence to these procedures 2
and EXPERIAN are not maintaining reasonable procedures. 1
and Experian are not maintaining reasonable procedures. Also 12 CFR 1016.7 states that A consumer may exercise the right to opt out at any time. '' I am opting out of these reporting services. 1
and Experian are not maintaining reasonable procedures. The disclosure of private information and any transaction history is a violation of the Privacy Act of 1974. Also 12 CFR 1016.7 states that A consumer may exercise the right to opt out at any time. '' I am opting out of these reporting services. 1
and Experian can furnish consumer reports. This section explicitly states : In general 1
and Experian credit reports highlighting discrepancies.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ProCollect 1
and Experian do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX 1
and Experian do not have my consent to furnish this information and they surely do not have my written consent. Furthermore 1
and Experian doesn't see any problems on their end.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,49525,Servicemember,Consent provided,Web,2023-03-16,Closed with non-monetary relief,Yes,N/A,6708885 1
and Experian failed to provide it. I also invoked FCRA 609 ( a ) for original source verification again 1
and Experian has failed to provide any original documentation or proof of permissible purpose as required under the FCRA. The continued appearance of these inquiries without validation is unlawful. 1
and Experian has not adequately addressed these concerns. 1
and Experian has not deleted them despite being formally notified. These entries are damaging my credit profile and privacy rights. 1
and Experian Information Solutions INC. because I am a victim of aggravated identity theft. According to 15 USC 1681c-2 ( a ) a consumer reporting agency must block the reporting of any information in the file of a consumer that identifies as information that resulted from an alleged identity theft 2
AND EXPERIAN IS BOUND TO DO BY MANDATE OF LEGISLATIVE LAWTHAT GOVERNS SUCH POLICY AND PROCEEDURES. THIS IS NOT A *DISPUTE REQUEST. THIS IS A REMINDER THAT THEY MUST ADHERE TO THE GOVERNING APPLICABLE LAWS MENTIONED HEREIN!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30135,,Consent provided,Web,2023-11-07,Closed with explanation,Yes,N/A,7813994 1
and Experian is damaging to my creditworthiness and exposes them to both civil penalties and potential criminal liability under federal law. 2
and Experian is obligated to correct or delete such information after conducting a reasonable reinvestigation. 1
and Experian must remove it from my credit report : > *Whenever a consumer reporting agency prepares a consumer report 1
and EXPERIAN needs to do the same immediately. I have attached a letter with all the necessary information to file a complaint with the XXXX XXXX XXXX. I urgently need these items to be removed and blocked from my credit report. 1
and Experian not able to help. Their system and technology are vulnerable to anybody and can make our lives as consumers MISERABLE if our information when into the wrong hands. As a consumer I expect 1
and Experian not being in compliance with the Fair Credit Reporting Act 1
and Experian of the Fair Credit Reporting Act 2
and Experian refuses to explain the discrepancy between their numbers and my math.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,32609,,Consent provided,Web,2023-08-03,Closed with explanation,Yes,N/A,7339327 1
and EXPERIAN registered agents about the lack of following federal law.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,63118,,Consent provided,Web,2021-12-16,Closed with non-monetary relief,Yes,N/A,5015871 1
and Experian shows no late payments at all 3
and Experian through written correspondences sent on XX/XX/XXXX 1
and Experian uses my credit history like it doesnt affect me. It does affect me..my insurance rates 1
and Experian violated 1681b ( a ) by furnishing my report to an unauthorized party. 1
and Experian XXXX XXXX reporting XXXX that continue to publish conflicting and inaccurate information. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.