and Experian )

What the CFPB Record Shows About and Experian )

and Experian ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon speak, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and Experian ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I requested that they review documentation that I submitted to them to show that my checking account ( that Id linked to the XXXX account for automatic payments ) had sufficient funds in my account at the time of the 5 attempted transactions. We discussed the several issues with their IT platform that led to this issue in the first place. I submitted to them as evidence multiple email confirmations of the payments that I submitted and those emails also stated that the funds had been drawn from my account. I never received communication from the XXXX customer service team", and the single most common underlying issue is "or XXXX in general that there was an issue with my card or payments".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and Experian ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.