Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
and every month they 're adding more negative comments to my credit report. Every month 1
and every other interaction has been quite draining and unhelpful. So while I know that only certified funds were being accepted on my account 1
and every other thing the bank had asked us to do. The branch manager said that since we did everything that was asked 1
and every other year I am on his IBR request ) During the months that it took to get the IBR request reinstated Navient charges us for missed payments. 1
and every piece of documentation requested 1
and every representative I spoke to afterward refused to offer any solution beyond mailing documents again. 1
and every resasonable attempt I have made to resolve this goes NOWHERE.,Company chooses not to provide a public response,ALLY FINANCIAL INC.,IL,60101,,Consent provided,Web,2015-09-30,Closed with non-monetary relief,Yes,No,1587067 1
and every response theyve given to anyone complaining about their experience has been about how theyre on tribal grounds and thus exempt from the surrounding laws and cant be touched. They tore XXXX XXXX XXXX from me and I cant get it back 1
and every single time I have spoken to one of their representatives on the phone.,,EQUIFAX 1
and every single week there was no payment. 1
and every time 1
and every time I asked to speak with a manager 1
and every time I called over the next XXXX weeks 1
and every time I spoke with him 1
and every time I was transferred 1
and every time I've called the person answering the phone is not familiar with anyone from NationStar calling about this lien 1
and every time that I write them 1
and every time they requested a document was sent to them immediately 1
and every XXXX thereafter. '' ******SMS did not adjust until XX/XX/XXXX... 1
and everything else about the card is digital.,,GOLDMAN SACHS BANK USA,ID,83646,,Consent provided,Web,2024-02-20,Closed with explanation,Yes,N/A,8379986 1
and everything goes sideways again. I am told that my withdrawal address is abnormal and I will have to pay a penalty fee to restore my account to normal. I pay the fee of $ XXXX 1
and everything looked good to go. Id also like to note that a deposit from my job had been sent the day before and it was still in the pending status even after this so that just further confirmed for me that the move to posted meant it was cleared. 1
and everything that happened afterwards.,,Chime Financial Inc,MD,210XX,,Consent provided,Web,2023-05-24,Closed with explanation,Yes,N/A,7022752 1
and everything they have asked for and seeing credit on XXXX statement 1
and everything would be removed from my credit score. It has not been and I've been charged with two charge-offs '' and one Defaulted Loan '' all from Ally Bank XXXX XXXX 1
and everything would be removed from my credit score. It has not been and I've been charged with XXXX charge-offs '' and XXXX Defaulted Loan '' all from XXXX XXXX XXXX XXXX 1
and everytime it took a lot of time and effort to reach the correct department that is actually able to or willing to help. 1
and evidence 2
and evidence are documented and available as exhibits. 1
and evidence linking me to a data breach. However 2
and evidence of a retailer who should invest in the tools it provides its online representatives.,,CAPITAL ONE FINANCIAL CORPORATION,MS,39401,,Consent provided,Web,2024-09-17,Closed with non-monetary relief,Yes,N/A,10059766 1
and evidence of attempts at resolution. 1
and evidence of financial loss. 1
and evidence of the terms of purchase reflecting the ability to cancel within 24 hours of purchase and receive a refund. However 1
and evidence supporting,,TOYOTA MOTOR CREDIT CORPORATION,TX,77026,,Consent provided,Web,2025-08-11,Closed with explanation,Yes,N/A,15212866 1
and evidence that MOHELA has legal standing and authority to service 1
and evidence that prove the furnisher verified the account ( s ). 3
and evidence that the credit bureau contacted the FTC to verify the affidavit 10
and evidence that the reported late payments and delinquency statuses were inaccurate and legally impossible ( e.g. 1
and evidence that this charge-off status is correct 1
and evidence why the sale was fraudulent. 1
and Evolves decision to freeze cards is causing all card transactions to fail. At this time there are no alternative methods for money movement. 1
and exact details of the charge-off event 1
and examine whether their bi-weekly program systematically harms other consumers 1
and except as provided in subsection ( g ) if the completeness or accuracy of any item of information contained in a consumers file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly 4
and exchange ; borrowing and loaning money ; issue of debentures 1
and exchanged numerous emails all with PNC. XXXX cases have been generated by PNC. They are being uncooperative with providing me with any status update on the cases.,,PNC Bank N.A.,FL,34986,,Consent provided,Web,2016-11-24,Closed with explanation,Yes,No,2222779 1
and exclusions 1
and exclusive possession.We also know that this might be crucial if an adverse possession claim is possible ( though adverse possession against co-heirs is very difficult ) .We are being Prepare for a Quiet Title Action : Based on the title search 1
and executed in coordination 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.