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Explore all 145.5K companies with CFPB consumer complaints

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and ensured it was sent out to all bureaus. I also asked for a letter stating as proof that the Bank was in favor of reversing my late report. ( Letter attached ). The letter was sent to me XX/XX/XXXX and is also in my record on my account at Bank of America. I checked back within 60 days to the bureaus ( the bureaus that I could actually get through to talk to someone with ) and discovered Bank of America has not only NOT been in contact with any of the bureaus ( in the way of filing a dispute ) but that when the credit bureaus contacted them back in XX/XX/XXXX when I had asked 1
and ensured it was sent out to all bureaus. I also asked for a letter stating as proof that the Bank was in favor of reversing my late report. ( Letter attached ). The letter was sent to me XX/XX/XXXX and is also in my record on my account at XXXX XXXX XXXX. I checked back within 60 days to the bureaus ( the bureaus that I could actually get through to talk to someone with ) and discovered XXXX XXXX XXXX has not only NOT been in contact with any of the bureaus ( in the way of filing a dispute ) but that when the credit bureaus contacted them back in XXXX when I had asked 2
and ensures that all inaccurate credit reporting is removed from all creditors. 4
and ensuring that such violations do not continue. If these demands are not met within four business days 1
and ensuring that you do not attempt to sell or transfer the fraudulent debts to another party for collection.,,ERC,FL,344XX,,Consent provided,Web,2021-02-07,Closed with explanation,Yes,N/A,4122265 1
and ensuring timely distributions to noteholders. Chase Card Funding 1
and ensuring timely distributions to noteholders. Discover Funding LLC 1
and entered the employee only back room 1
and entities that receive payday loan applications often sell the information to other parties. 3
and EOS said the debt was valid. Considering they have received official notifications from XXXX that this debt is wrong 1
and Equifax 4
and Equifax ( who responded within the lawful timeframe but failed to provide a MOV ). 3
and Equifax ) any nonpublic personal information 1
and Equifax ) Errors and Inconsistencies : Late Payment Reporting : The account is listed as current and with no past-due amounts 4
and Equifax accurately verifying this information presently when all parties mentioned knew the accounts have not been in their possession for almost 3yrs? XXXX XXXX XXXX XXXX has continuously reported the accounts closed and transferred since XX/XX/XXXX and was previously known as XXXX XXXX XXXX on my credit reports. But even that 1
and Equifax are all complicit by blindly defending these entries without accountability or documentation. The stress of seeing the same unverifiable negative marks harm my financial futuredespite my efforts to correct themis exhausting 1
and Equifax are also required to follow suit to ensure compliance with the law. 3
and Equifax are deliberately violating my rights. 15 U.S. Code 1681s2 ( A ) ( 1 ) A states A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 U.S. Code 1681e - Compliance procedures ( a ) Identity and purposes of credit user states '' Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. Equifax 2
and Equifax are not maintaining reasonable procedures showing clear willful and negligent noncompliance Pursuant to 15 U.S. Code 1681n 1
and Equifax are telling my private information to the public people without my consent. I have private information being publicized. A consumer reporting agency can not furnish anything unless it was initiated by the consumer 1
and Equifax can not produce current and accurate documentation from the furnishers confirming the validity of the late payments 1
and Equifax Credit Bureau. Different addresses 1
and Equifax credit limit as XXXX 1
and Equifax Credit reports showing disputed/fraudulent information Identity theft documentation Evidence of improper reinsertion Timeline of violation events Documentation of harm suffered LEGAL AUTHORITY : This complaint is filed under the CFPB 's supervisory and enforcement authority over credit reporting agencies pursuant to 12 U.S.C. 5564 and the Consumer Financial Protection Act. 3
and Equifax did not do a proper investigation into my disputes 3
and Equifax did NOT use proper procedures to verify the information being reported. Furthermore 1
and Equifax failed to notify me within 5 business days of re-inserting the disputed account. The notice I received did not provide sufficient reasoning or evidence that the information was verified accurately. 1
AND EQUIFAX FROM REPORTING THE XXXX XXXX ACCOUNT ONTO MY CONSUMER CREDIT REPORT. According to 15 U.S.Code 6805 - Enforcement ( a ) In general ; This subchapter and the regulations prescribed thereunder shall be enforced by the BUREAU OF CONSUMER FINANCIAL PROTECTION 1
and Equifax has chosen not to eliminate the adverse entries from my credit report. In support of my claim 1
and Equifax has no right to continue reporting them without written proof that I authorized each one. This is a direct violation of the Fair Credit Reporting Act 1
and Equifax has not substantiated the debt 1
and Equifax has reported XX/XX/XXXX. 1
and Equifax has that it was last active on XXXX. This is all inaccurate information being reported by the credit bureaus.,,EQUIFAX 1
And Equifax has unlawfully bought 3
and Equifax have failed in their required duties and examination procedures to verify the accuracy of the information reported to them from XXXX XXXX XXXX I have listed below the exact federal codes of the Fair Credit Reporting Act 1
and Equifax have failed to correct this inaccurate reporting. 1
and Equifax have failed to delete it after multiple disputes. 1
and Equifax have violated my rights. 4
and EQUIFAX INC. 1
AND EQUIFAX INFORMATION SERVICES LLC do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX XXXX 1
and Equifax is MISUSING THEIR CANCELED MEMBERSHIP FEES. 1
and Equifax is reporting high credit as XXXX 1
and equifax is reporting XX/XX/XXXX. XXXX is reporting date of last payment XX/XX/XXXX 1
and Equifax must remove these inquiries from my credit report.,,EQUIFAX 1
and Equifax reports as settlement accepted on this account or paid account/XXXX balance. As you can see on the pictures 1
and Equifax reports XXXX Payment Date as XX/XX/XXXX. While also posting payments past due dates of XX/XX/XXXX to XX/XX/XXXX. Account was Charged Off and does not have another scheduled due date. It should not be reporting as late payment every month 1
and Equifax reports. 2
and EQUIFAX should not include payment history 4
and Equifax shows mostly OK with one 30day late. These discrepancies demonstrate that the account is factually incorrect 1
and Equifax still does not want to do anything.,,EQUIFAX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.