Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
and enforce accountability against the credit reporting agencies and furnishers responsible for these violations.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 2
and enforce accountability against the furnishers for violating federal consumer protection laws.,,EQUIFAX 1
and enforceability. 1
and Enforceable. Therefore 2
and enforced against my account. 1
and enforcement agencies * when presented with facts and laws 1
and enforcement of compliance with relevant laws You are referring to a portion of 15 U.S. Code 1681c ( a ) 12
and enforcement of compliance with relevant laws You are referring to a portion of XXXX XXXX XXXX XXXX ( a ) 2
and enforcement of my rights under FCRA 1
and engage the services of my state 's Attorney General.,,EQUIFAX 1
and engage the services of my state 's Attorney General.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,10023,,Consent provided,Web,2024-08-09,Closed with explanation,Yes,N/A,9758620 1
and engage the services of my state 's Attorney General.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and engaged in egregious misconduct. I explained the harm this caused me professionally as well as financially. By the time I discovered XXXX XXXX 1
and engaged in high-pressure recruiting tactics that targeted vulnerable individuals. 1
and engaging in deceptive and negligent reporting practices. Per the FACTA which strengthens the FCRA protections and requires businesses to protect consumer dates and take steps to prevent identity theft. Tennessee Fair Debt Collection Practices Act ( TFDCA ) 62-20-102 provides certain protections to victims of identity theft when dealing with debt collectors. Key protections for identity theft victims under Tennessee law related to debt collection : Prohibition of Unfair or Deceptive Practices : The Act generally prohibits unfair 1
and engaging in unauthorized collection practices in the XXXX XXXX XXXX 2
and engaging in unauthorized collection practices in XXXX XXXX 2
and enhanced 1
and enjoy the fruits of the credit worthiness I strive to maintain. 3
and enlisting Collection Agencies to hound me 1
and enrolled in autopay to ensure all future payments are made on time. I did not allow the account to enter default 1
and enrolling in e-billing are not available on the customer portal website ( XXXXsynchrony.com ) with statements and account balances. Rather they are only available on a separate site ( synchronyXXXX XXXX. When I asked to be emailed 1
and enrollment access -- so I can continue my education without disruption. This resolution would ensure I receive the aid I was entitled to from the beginning 1
and enrollment information. 1
And ensure all collection activity stops unless and until full validation is provided.,,Resurgent Capital Services L.P.,SC,29420,,Consent provided,Web,2025-08-04,Closed with explanation,Yes,N/A,15067192 1
and ensure all consumer reporting agencies receive the corrected data. 1
and ensure all inaccurate data is deleted or corrected immediately from my credit reports.,Company believes it acted appropriately as authorized by contract or law,CCS Financial Services 1
and ensure all inaccurate data is deleted or corrected immediately from my credit reports.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,The Receivable Management Services LLC,NY,11101,,Consent provided,Web,2025-10-26,Closed with explanation,Yes,N/A,16825203 1
and ensure all of the above items are deleted from my credit report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,XXXXX,,Consent provided,Web,2025-09-05,Closed with explanation,Yes,N/A,15757464 1
and ensure all of the above items are deleted from my credit report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and ensure compliance when addressing this matter. 1
and ensure compliance with contractual and regulatory obligations.,,Block 1
and ensure corrective action to prevent continued consumer harm. 1
and ensure it matches the documentation I have provided. 3
and ensure maximum accuracy in consumer reports. 3
and ensure my credit history reflects accurate and fair information in accordance with the Fair Credit Reporting Act and the CARES Act. 4
and ensure my credit report reflects only accurate and verifiable information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,611XX,,Consent provided,Web,2025-08-22,Closed with explanation,Yes,N/A,15466597 1
and ensure my credit report reflects only accurate and verifiable information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and ensure my daughter is no longer held financially responsible.,,Exeter Finance 1
and ensure that all affected accounts are updated to reflect the accurate status of Paid/Closed Never Late or Paid as Agreed. Furthermore 2
and ensure that all inaccurate 1
and ensure that all unauthorized inquiries are removed from my credit file immediately. This issue has been ongoing despite my efforts to dispute these entries directly with TransUnion 1
and ensure that I am not held responsible for fraudulent activity I did not commit.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
and ensure that my credit report reflects only accurate 2
and ensure that my personal information is accurate and up-to-date. I trust that you will take appropriate measures to resolve this issue. 1
and ensure that the corrected data is fully aligned across all reporting systems.,,EQUIFAX 1
and ensure the bureau issues a corrected consumer report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and ensure the integrity of my credit report. 1
and ensure they compensate me for the devastation they have caused. If Equifax does not comply immediately 3
and ensure they compensate me for the devastation they have caused. If Experian does not comply immediately 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.