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Explore all 145.5K companies with CFPB consumer complaints

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and Equifax to notify them that the hard inquiry on my account is fraudulent. I was told I will need to wait about XXXX days for the inquiry to be removed from my report this way. 1
And Equifax to Report ANYTHING ON MY CREDIT. Per the Fair Credit Reporting Act as a Federally Protected Consumer I Am Now OPTING OUT of ANY & ALL authorization that I the Consumer may have Given you Written 2
and Equifax who also did not provide any of the requested information per the guidelines of the FCRA. Therefore the Item in question should have been removed 1
and Equifax. 4
and Equifax. These discrepancies violate FCRA 607 ( b ) ( maximum possible accuracy ) and 611 ( failure to conduct a reasonable reinvestigation ). 3
and Equifax. This action must be completed without delay to preventfurther damage to my financial reputation and rectify the negligent mishandling ofmy account. - Vicarious Liability and Employee Misconduct : - Under the legal doctrineof respondeat superiorXXXX XXXX is vicariously liable for the negligent andmisleading actions of its employees. This includes incorrect payment processing andfalse assurances of error correction 1
and Equifax.,,EQUIFAX 1
and Equifaxs failure to undertake a manual investigation in my case clearly demonstrates its failure to comply with federal requirements. 1
and Equinox to no avail.,,EQUIFAX 1
and erosion of trust in the integrity of the credit reporting system. 3
and erroneous information. 1
and error logs. If that XXXX corresponds to Teslas internal servers rather than my device 1
and error message. 1
and errors 1
and errors that continue to harm my credit profile. Despite my efforts to resolve these matters directly 6
and escalate issues ourselves simply to obtain basic updates. Meaningful responses were only provided after escalation to management. 1
and escalating fees without account access 1
and escalating to PenFed in XX/XX/XXXX 1
and escalation to Coinbases board if the issue is not resolved immediately.,,Coinbase 1
and escrow 2
and escrow account mismanagement. 1
and escrow analyses. 1
and escrow and title companies ) if the creditor does not require the imposition of the charges or the services provided and does not retain the charges. 1
and escrow and title companies ) if the creditor does not require the imposition of the charges or the services provided and does not retain the charges. XX/XX/XXXX 1
and escrow for each month covered under the loan modification. 1
and especially financial harm by many employee 's of Hancock Whitney Bank across the past few years. These conversation ( s 1
and especially if a rewards program is involved. 1
and ESPECIALLY if mortgage-related because I 'm aware that a sale can happen at any time. 1
and essential services. 1
and essentially hadnt verified who he was talking to the whole time in advance. He also assumed she was XXXX years old in his confused stupor. My wife was also asked if I was intimidating her. The pinnacle of the conversation was the guy saying that I am doing money laundering by putting money into my wifes account. My wife didnt know how to reply to that so the guy just said I dont know what were going to do about that. Apparently he thought that having money coming out of her cryptocurrency exchange was money laundering because I was the person who gave her the crypto that she sold. One would think that a husband giving his wife his personal assets is not a crime in this country 1
and essentially told me the same thing so why demand to speak to a manager. To that she replied I can transfer you 1
and established equitable maxims. 2
and establishing your new escrow account. 1
and etc. 1
and etc. during their investigation. I'm attaching said items to this complaint. I know they didn't do a proper investigation when Account name XXXX XXXX and Account # XXXX and XXXX XXXX and Account # XXXX are the same thing with different names reporting an open charge off and a collection. They deleted XXXX XXXX XXXX Account XXXX 1
and etc. during their investigation. I'm attaching said items to this complaint. I know they didn't do a proper investigation when Account name XXXX XXXXXXXX and Account # XXXX and XXXX XXXX and Account # XXXX are the same thing with different names reporting an open charge off and a collection. They deleted XXXX XXXX XXXX Account XXXX 1
and ethical trust in their company which was violated during the underwriting and closing disclosure process.,,CrossCountry Mortgage LLC,IN,47906,Servicemember,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18952965 1
and evaluate how the creditor handled my account and remaining balance.,Company believes it acted appropriately as authorized by contract or law,Americas Car-Mart 1
and evasion tactics designed to confuse me. 1
and even a checkmark ( Current ). For example 1
and even a collection account with a limit. This misinformation painted a grossly inaccurate picture of my financial responsibility 1
and even a freeze on my ChexSystems file. 1
and even a freeze on my XXXX file. 1
and even a letter we penned to the president of USAA 1
and even a person saying that they were a supervisor hung up in my face when I asked for proof of the debt,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Professional Debt Mediation 1
and even affect my employment and future employment opportunities. I owe. In my opinion this is the financial version of extortion and certainly is not FAIR debt collection practices by any means 1
and even affecting my ability to provide for my beloved family. This emotional roller coaster has been relentless 2
and even affects job opportunities. I recently applied for financing and was denied specifically because of this charge off. That denial created emotional stress 3
and even after XXXX and XXXX have XXXX each asked that they remove these items from my files. This is Equifax 's response each time I ask them to investigate the matter : & gt ; & gt ; & gt ; We have researched the credit account. Account # XXXX The results are : We verified that this item belongs to you. If you have additional questions about this item please contact : XXXX 1
and even applying for jobs. 3

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.