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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and delete unverifiable items within 30 days ( or 45 days if I provide additional information ). Automated XXXX checks without original documents do not constitute a reasonable investigation 1
and Deleted ( XXXX ). 1
and deleted in notice to the bureau agencies. 1
and deletes all unverifiable or obsolete information immediately. 1
and deletion of all RAC tradelines.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,CA,90813,,Consent provided,Web,2025-11-01,Closed with explanation,Yes,N/A,16941915 1
and deletion of inaccurate accounts. Because this account can not be verified or corroborated across other bureaus 1
and deletion of this chargeoff if proper validation can not be provided. 2
and deletion of unverifiable data. Experian received my letters but has failed to correct the reporting and continues to publish inaccurate information. 1
and deliberately asked if it was in my best interest to file a police report 1
and deliberately delayed the process in order to run out the clock on the foreclosure process. Our lifestyle and our financial records show a clean record of paying our bills. It makes no sense that we would dutifully pay our mortgage for XXXX years 1
and deliberately ignoring my claim. These guys created fake documents 1
and deliberately lied to me during a due diligence inquiry via phone.,,JPMORGAN CHASE & CO.,TX,75025,Servicemember,Consent provided,Web,2021-08-16,Closed with explanation,Yes,N/A,4635784 1
and deliberately performed said fraudulent actions for decades,Company chooses not to provide a public response,CITIBANK 1
and deliberately withheld facts from me 1
and delinquencies The original validation notice per FDCPA 1692g ( a ) Any Notice of Default or Intent to Collect required by law Proof that this account is within the statute of limitations for collection in my state The credit reporting authorization permitting you to report this account Records of any prior dispute investigations conducted under FCRA 1681i To date 1
and delivered Buyers Evidence in person to a Bank of America branch on one occasion. During that same call 1
and delivers 2
and delivery. 1
and demand appropriate resolution of my case.,Company chooses not to provide a public response,BARCLAYS BANK DELAWARE,FL,33437,,Consent provided,Web,2015-10-10,Closed with monetary relief,Yes,No,1602379 1
and demand debt removal and compensation for financial harm. 1
and demand deletion of any unverifiable or inaccurate information 1
and DEMAND FOR CORRECTION pursuant to my rights under the Fair Credit Reporting Act ( 15 U.S.C. 1681 et seq. ) 1
and Demand for Full Procedural Disclosures and Corrections Dear Equifax 1
and demand Jormandy 's 1
and demand she pays XXXX to make the loan current for a property valued at XXXX RATHER than getting the money from the debtor in Florida. Is it that FL has tougher homestead exceptions and protections than NM. Well 1
and demand that XXXX XXXX ceases all reporting activity associated with this unauthorized and inaccurate account. Your continued reporting is an actionable breach of my rights.,,Bread Financial Holdings 1
and demand the removal or correction of these items immediately 3
and demand XXXX 's 1
and demanded items listed in the attached files. 1
and demanded me to esrcow my hazard insurance 1
and demanded that I repay the full balance immediately. I told them that I would be happy to facilitate a phone conversation between CreditFresh 1
and demanded they refund my money which I DID NOT authorize them to take. XXXX said there was nothing else she could do for me so I asked to be transferred again. 1
and demanded XXXX refund of both the application fee and the holding deposit tome. XXXX argued that the application fee and the holding deposit are nonrefundable and refused to refund the amounts paid by credit cards. 1
and demanding immediate payment plus a late fee totaling {$5200.00} XXXX panic from the unexpected hostility 1
and demanding monthly payments from me 1
and demanding restitution. 1
and demands for monetary compensation not less than {$150000.00} 2
and demands set forth herein. Such silence shall constitute consensual contract by estoppel and a presumption of default in honor 1
and demands strict proof and verification thereof. Record at 21. As such 8
and demands strict proof and verification thereof. Record at XXXX. As such 5
and demonstrates a lack of regard for consumer rights. 1
and demonstrates that TransUnion is not maintaining the maximum possible accuracy of my report as required by FCRA 1681e ( b ). 1
and denial of access to my personal and educational information ; Deceptive 6
and denial of basic needs such as housing and transportation,,EQUIFAX 1
and denial of basic needs such as housing and transportation,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,32244,,Consent provided,Web,2025-08-07,Closed with explanation,Yes,N/A,15156648 1
and denial of basic needs such as housing and transportation,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and denial of dispute rights ; 5. 15 U.S.C. 45 ( FTC Act ) Deceptive and retaliatory practices causing ongoing harm to the consumer. 1
and denial of loans. Under FCRA 1681i ( a ) 1
and denial of refunds. These actions collectively demonstrate violations of the Texas Deceptive Trade Practices Act and unfair lending standards.,,Meritize Financial Inc.,MD,20772,,Consent provided,Web,2025-10-20,Closed with explanation,Yes,N/A,16698731 1
and denial of the fraud claim on the basis that no error occurred is inconsistent with the requirements of the Electronic Funds Transfer Act and Regulation E ( 12 C.F.R. 1005.11 ). 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.