Total complaints
1
Filed since Regi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and deletion of all RAC tradelines.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,CA,90813,,Consent provided,Web,2025-11-01,Closed with explanation,Yes,N/A,16941915's complaint history from CFPB public records. 1 consumers have filed complaints since Regi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Regi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and deletion of all RAC tradelines.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,CA,90813,,Consent provided,Web,2025-11-01,Closed with explanation,Yes,N/A,16941915's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 1788.58 ( a ) ( 6 ) | 1 |
| Issue | Complaints |
|---|---|
| certified contract and assignment records before collection ) ; California XXXX XXXX XXXX ( forgery and falsification of documents ) ; California XXXX XXXX XXXX XXXX XXXX ( unfair or deceptive business practices ) ; California Financing Law ( Cal. Fin. Code XXXX ) and XXXX. XXXX. XXXX XXXX et seq. ( automobile finance laws governing lawful terms and disclosures ) ; 15 U.S.C. 1692f ( 1 ) and 1692g ( b ) ( FDCPA unlawful collection and failure to verify ) ; 15 U.S.C. 1641 ( b ) ( TILA assignee documentation ) ; 15 U.S.C. 1681s-2 ( b ) ( FCRA furnishing unverified/inaccurate information ) ; and Regulation Z ( 12 C.F.R. 1026.18 ) requiring underwriting/credit evaluation support for pricing. I request immediate investigation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and deletion of all RAC tradelines.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,CA,90813,,Consent provided,Web,2025-11-01,Closed with explanation,Yes,N/A,16941915 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Regi, and the most recent logged activity is Regional A, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and deletion of all RAC tradelines.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,CA,90813,,Consent provided,Web,2025-11-01,Closed with explanation,Yes,N/A,16941915 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "1788.58 ( a ) ( 6 )", and the single most common underlying issue is "certified contract and assignment records before collection ) ; California XXXX XXXX XXXX ( forgery and falsification of documents ) ; California XXXX XXXX XXXX XXXX XXXX ( unfair or deceptive business practices ) ; California Financing Law ( Cal. Fin. Code XXXX ) and XXXX. XXXX. XXXX XXXX et seq. ( automobile finance laws governing lawful terms and disclosures ) ; 15 U.S.C. 1692f ( 1 ) and 1692g ( b ) ( FDCPA unlawful collection and failure to verify ) ; 15 U.S.C. 1641 ( b ) ( TILA assignee documentation ) ; 15 U.S.C. 1681s-2 ( b ) ( FCRA furnishing unverified/inaccurate information ) ; and Regulation Z ( 12 C.F.R. 1026.18 ) requiring underwriting/credit evaluation support for pricing. I request immediate investigation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and deletion of all RAC tradelines.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,CA,90813,,Consent provided,Web,2025-11-01,Closed with explanation,Yes,N/A,16941915: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and deletion of all RAC tradelines.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,CA,90813,,Consent provided,Web,2025-11-01,Closed with explanation,Yes,N/A,16941915 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and deletion of all RAC tradelines.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,CA,90813,,Consent provided,Web,2025-11-01,Closed with explanation,Yes,N/A,16941915 has a 0% timely response rate to CFPB complaints.
The most common issue reported against and deletion of all RAC tradelines.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,CA,90813,,Consent provided,Web,2025-11-01,Closed with explanation,Yes,N/A,16941915 is "certified contract and assignment records before collection ) ; California XXXX XXXX XXXX ( forgery and falsification of documents ) ; California XXXX XXXX XXXX XXXX XXXX ( unfair or deceptive business practices ) ; California Financing Law ( Cal. Fin. Code XXXX ) and XXXX. XXXX. XXXX XXXX et seq. ( automobile finance laws governing lawful terms and disclosures ) ; 15 U.S.C. 1692f ( 1 ) and 1692g ( b ) ( FDCPA unlawful collection and failure to verify ) ; 15 U.S.C. 1641 ( b ) ( TILA assignee documentation ) ; 15 U.S.C. 1681s-2 ( b ) ( FCRA furnishing unverified/inaccurate information ) ; and Regulation Z ( 12 C.F.R. 1026.18 ) requiring underwriting/credit evaluation support for pricing. I request immediate investigation" in the "1788.58 ( a ) ( 6 )" product category.
Read our methodology — how this data is sourced, computed, and verified.