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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and courts. 1
and cover other essential expenses. 1
and cover their mistake. I have been on hold with Pennymac SEVERAL times from XXXX to today XX/XX/XXXX. I have been told everything from it's taken care of 1
and coverage amount. 1
and covered attorney costs 1
and covering other routine expenses. 1
and create a ticket to research my case. The mis-charged amount was also temporarily removed from my account. I thought the issue was resolved. 1
and create ongoing stress trying to fix something that should have been removed already.,,EQUIFAX 1
and create ongoing stress trying to fix something that should have been removed already.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30117,,Consent provided,Web,2025-11-25,Closed with explanation,Yes,N/A,17487447 1
and create ongoing stress trying to fix something that should have been removed already.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and created a misleading record. 1
and created a new case that would take 7-10 days to be solved. Recently 1
and created multiple false records claiming I did not cooperateeven though the information was already in their possession. 1
and created this entire mess. Please provide the complaint number for her. Again 1
and created undue emotional distress. I am demanding immediate deletion or correction of the above-listed information and a full reinvestigation in compliance with federal law. If not resolved 1
and creates the impression that I am still delinquent when I am not. This is inaccurate and harmful to my profile Instruction : Correct or delete the late payment history on this account immediately I am requesting that the CFPB take immediate action to hold the credit bureaus and furnishers accountable. I demand deletion of all inaccurate addresses and removal or correction of the accounts that can not be properly verified according to federal law. The presence of these items is in violation of the FCRA and FDCPA 1
and creates unnecessary hardship.,,Paypal Holdings 1
and creating a false credit history. Unless XXXX XXXX can provide original documentation signed by me proving responsibility for this account 1
and creating a false credit history. Unless XXXXXXXX XXXX can provide original documentation signed by me proving responsibility for this account 2
and creating a false impression of delinquency. Under FCRA 1681i ( a ) ( 5 ) 1
and creating a false narrative regarding my financial responsibility. 3
and creating obstacles for housing and employment opportunities. By allowing an incorrect delinquency history to remain 3
and creating the impression that I am linked to fraudulent activity or other individuals ' credit histories. These are clear violations of my rights under the FCRA 1
and creating unnecessary financial hardship. I demand immediate deletion of this inaccurate address XXXX XXXX XXXX XXXX XXXX 1
and creating unnecessary stress over an obligation I do not recognize as valid.,,TD BANK US HOLDING COMPANY,CA,90201,,Consent provided,Web,2025-11-19,Closed with explanation,Yes,N/A,17368275 1
and creating yet another login to keep track of 1
and credentials of any individual who confirmed the disputed information as accurate. 1
and credibility 1
and credible investigations. Apparently 1
And Credit 1693 XXXX XXXX XXXX ; XXXX XXXX XXXX 1
And Credit 1695 LLOYD & MCDANIEL ; XXXX XXXX XXXX have failed to provide the consumer with notice of preservation of consumer claims and defenses. The FTC Holder Rule provides that the seller has committed an unfair and deceptive act or practice by accepting or making a consumer contract that fails to contain the required Notice or by accepting proceeds of a loan made under a contract which failed to contain the Notice. However 1
And Credit 1695 XXXX XXXX XXXX ; XXXX XXXX XXXX have failed to provide the consumer with notice of preservation of consumer claims and defenses. The FTC Holder Rule provides that the seller has committed an unfair and deceptive act or practice by accepting or making a consumer contract that fails to contain the required Notice or by accepting proceeds of a loan made under a contract which failed to contain the Notice. However 1
and credit balance ratio is impeccable except for this derogatory account. 1
and credit bureaus that whimsically trust those businesses in spite of an ongoing police investigation? Does everyone in this situation have blinders on? Hopefully this complaint will motivate each agency to take my personal information more seriously. I will name each agency above in the formal submission of this complaint to further ensure they too comply with the FTC and CFPB.,,CCF Intermediate Holdings LLC,TX,77581,,Consent provided,Web,2023-01-16,Closed with explanation,Yes,N/A,6443731 1
and credit bureaus that whimsically trust those businesses in spite of an ongoing police investigation? Does everyone in this situation have blinders on? Hopefully this complaint will motivate each agency to take my personal information more seriously. I will name each agency above in the formal submission of this complaint to further ensure they too comply with the FTC and CFPB.,,EQUIFAX 1
and credit bureaus that whimsically trust those businesses in spite of an ongoing police investigation? Does everyone in this situation have blinders on? Hopefully this complaint will motivate each agency to take my personal information more seriously. I will name each agency above in the formal submission of this complaint to further ensure they too comply with the FTC and CFPB.,,HSBC NORTH AMERICA HOLDINGS INC.,TX,77581,,Consent provided,Web,2023-01-16,Closed with explanation,Yes,N/A,6443785 1
and credit capacity. Given your obligation to safeguard my privacy 2
and credit card accounts 1
and credit card company. The lawyer letters have said this lawsuit could lead to a lien on my property 2
and credit card information. They have absolutely everything they might need to break into our accounts. This is safety 1
and credit card information. This breach was a direct result of XXXX 's failure to patch a known vulnerability in their systems 2
and credit card statements. Despite this 3
and credit cards. 2
and credit cards. My accounts are consistently in good standing 1
and credit damage. 1
and credit file mixing. This false information damages my credibility and must be deleted immediately Address XXXX XXXX XXXX XXXX XXXX XXXX 1
and Credit files fraudulently. They have provided no documents 2
and credit fraud 3
and credit inquiries without permissible purpose under 15 U.S.C. 1681b ( f ). 3
and credit inquiries. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.