Total complaints
1
Filed since 4. P
2026 data Public-data reference. official source
and credibility
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and credibility's complaint history from CFPB public records. 1 consumers have filed complaints since 4. P. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
4. P
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and credibility complaint mix by product
- I had 1 100.0% – 0% relief
How and credibility's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I had explicitly instructed the bank to halt all paper mail and use electronic communication for all correspondence. This disregard for my explicit communication preference demonstrates that the bank does not listen at all. '' 5. Contradictory Policy and Credibility : The banks action stands in direct contradiction to its recorded customer service message | 1 |
Top States
| State | Complaints |
|---|---|
| proving that it does not walk the talk. '' 6. Resolution Failure : I subsequently spoke to seven ( 7 ) different bank employees | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| we value you. '' As a XXXX client | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and credibility
and credibility has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 4. P, and the most recent logged activity is 4. Prior I, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and credibility reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had explicitly instructed the bank to halt all paper mail and use electronic communication for all correspondence. This disregard for my explicit communication preference demonstrates that the bank does not listen at all. '' 5. Contradictory Policy and Credibility : The banks action stands in direct contradiction to its recorded customer service message", and the single most common underlying issue is "we value you. '' As a XXXX client".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and credibility: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and credibility have?
and credibility has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and credibility respond to complaints on time?
and credibility has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and credibility?
The most common issue reported against and credibility is "we value you. '' As a XXXX client" in the "I had explicitly instructed the bank to halt all paper mail and use electronic communication for all correspondence. This disregard for my explicit communication preference demonstrates that the bank does not listen at all. '' 5. Contradictory Policy and Credibility : The banks action stands in direct contradiction to its recorded customer service message" product category.
Read our methodology — how this data is sourced, computed, and verified.
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