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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and credit interference Additional punitive damages under state and federal consumer protection laws Final Demands Immediately delete the unvalidated tradeline from my credit file across all bureaus. 1
and credit limit {$0.00} figures that are internally inconsistent and unverifiable. The Date of Last Payment is listed as XX/XX/XXXX 3
and Credit Limit. I am requesting that this item be completely removed from my credit report since this is a violation of the Fair Credit Reporting Act. 1
and credit lines.Law : This violates FCRA 623 ( b ) ( 1 ) which requires furnishers to conduct a proper investigation when a consumer disputes information. Reporting unverifiable lates also violates FCRA 607 ( b ) ( accuracy requirement ) and FDCPA 807 ( 2 ) ( A ) which prohibits false representation of the character or amount of a debt. Failure to provide verification means the information must be deleted 1
and credit my PSLF for this employer only. 1
and Credit Opportunities due to fraudulent Experian reporting. 1
and credit opportunities. I request immediate investigation and complete deletion of all the inaccurate and unverifiable accounts mentioned above.,,EQUIFAX 1
and credit or debit card purchase information ; ( C ) The fact that an individual is or has been one of your customers or has obtained a financial product or service from you ; ( D ) Any information about your consumer if it is disclosed in a manner that indicates that the individual is or has been your consumer ; ( E ) Any information that a consumer provides to you or that you or your agent otherwise obtain in connection with collect- ing on 1
and credit or promissory notes ( money of account ) become money when banks deposit promissory notes with the intent of treating them like deposits of cash? See 2
and credit products. 2
and credit report excerpts showing the errors.,,EQUIFAX 1
and credit report excerpts showing the errors.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,45039,,Consent provided,Web,2025-06-08,Closed with explanation,Yes,N/A,13962827 1
and credit report excerpts showing the errors.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and Credit Report Permissible Purposes. These violations necessitate your immediate attention and resolution. 19
and Credit Report Permissible Purposes. These violations require your immediate attention and resolution. 19
and credit report unfreezes are all mandated consumer services -- they should be well supported and easy to do online.,,EQUIFAX 1
and credit reporting 1
and credit reporting ) until full validation is provided. Report the dispute to any CRA if already reported 1
and credit reporting agencies are obligated to ensure the accuracy of such information. Therefore 1
and credit reporting negligence. 1
and credit reporting. Any continued collection activity without first providing the required verification may be documented as knowing and willful violations of federal and Washington State law. 1
and credit reporting. If you have already reported this account to any credit bureau 1
and credit score 1
and credit score and want to make sure all my information is correct so I can take the correct procedures to improve my score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,,XXXXX,,Consent provided,Web,2021-01-16,Closed with explanation,Yes,N/A,4073092 1
and credit that can't be fixed. This downstream effect has cost lost income and assets from the Caliber foreclosure proceedings being filed. 1
and credit the remaining {$650.00}. 1
and credit worthiness while racking in profit and proceeds of millions of dollars at the expense of the consumer. Pursuant to 15 USC 1681n and 15 USC 1681o Transunion is civilly liable for willful noncompliance and negligent noncompliance. 3
and credit-building opportunities. 2
and credit. I believe TransUnion has violated multiple sections of the Fair Credit Reporting Act and has failed in its duty to maintain accurate consumer records. 1
and credited both payments to my account. However 1
and Creditor Classification ( Field 11 ). No documents were supplied despite multiple disputes 1
and creditor remarks are being reported incorrectly and inaccurately. 5
and credits secured therein. 6
and credits since a particular date that you may be able to recognize or verify with records ; and The current amount of the debt as of when the validation notice is provided. 1
and credits since a particular date that you may be able to recognize or verify with records The current amount of the debt as of when the validation notice is provided Information about your debt collection rights including how to dispute the debt This notice is meant to help you identify whether you owe the debt and whether the collectors information about the debt is accurate. The notice must include a tear-off form that you can send back to the debt collector to dispute the debt or take other actions.,,Jon Barry and Associates 1
and credits since a particular date that you XXXX be able to recognize or verify with records The current amount of the debt as of when the validation notice is provided XXXX about your debt collection rights including how to dispute the debt,Company believes it acted appropriately as authorized by contract or law,GLA Collection Company 1
and credits since the itemization date. A debt collector may disclose the itemization on a separate page provided in the same communication with a validation notice 2
and crime soon followed. A bullet came through my neighbors sliding glass door 1
and crimes against my rights and due process/justice. 1
and criminal or employment history and that contains his name 2
and criminal or employment history. 3
and critical steps like utility notification 1
AND CROOKS HERE IN THE AREA THAT THEY SAID WAS A HOT THEFT AREA. DUE TO DEVILS 1
and cross-matches it using my address and last four digits of my SSN. 1
and CRSA/CDIA Metro 2 Format requirements. 1
and culture 1
and current address. 2
and current balance ( 15 U.S.C. 1681e ( b ) ). Reporting an account in a manner that obscures or misrepresents a sale or transfer 2
and current balance on the account. This was to ascertain the interest accrued on the account 1
and current balance. This response : Provided NONE of the validation documents I requested Did NOT include a signed contract proving this debt belongs to me Did NOT include any payment history Did NOT address ANY of the discrepancies I documented Did NOT explain the {$2500.00} balance difference between bureaus Did NOT explain the conflicting dates or remarks Simply claimed they updated '' information without specifying what was changed or why FCRA VIOLATIONS : GM Financial 's response constitutes willful noncompliance with federal law. They failed to conduct a reasonable investigation as required by FCRA 623 ( a ) ( 8 ) 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.