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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and clearly stated We are just protecting your Dads account. I replied I still needed help. I feel that the branch illegally disclose details on the account of who was listed on the account 1
and clearly the money was not represented there. 1
and clearly told the 20 % off will be applied in statement. However 1
and clearly violated the law in terms of Goods or Services Not Provided 1
and close my account. By the way 1
AND CLOSE THIS ACCOUNT FOR VIOLATIONS OF THE FCRA 2
and close to our contractual closing date. This practice is not outweighed by countervailing benefits to consumers or to competition. It is not in anyones interest except this particular lenders interest for us to be double-insured. It causes harm to us individually and does nothing to protect the mortgage company since they were already covered under our original policies and the insurance company directly offered to add them as an insured party on that policy. Requiring us to be double-insured and purchase a specific policy with components we did not need is inefficient 1
and closed 3
and closed and reopened the app. I advised the agent of this and she didn't seem to care as I was did this all because I needed a new loan that is now not working for me and I still have yet to receive assistance with this issue. She advised that she opened a case with engineering ( XXXX ). 1
and CLOSED BY CONSUMER in good standing : XXXX XXXX {$2600.00} XXXX XXXX XXXX {$290.00} XXXX XXXX {$7100.00} XXXX XXXX ( XXXX ) {$4300.00} Additionally 3
and closed in my favor. 1
and closed on XX/XX/XXXX. This discrepancy indicates an inaccurate or unverifiable DOFD 2
and closed out in XXXX 1
and closed the account. I filed an appeal 1
and closed the case prematurely on two separate occasions. 1
and closed them down. 1
and closed. It's also of note that I never received any indication from XXXX XXXX that these loans were delinquent 1
and closedwithout ever reaching a human review or producing a single page of documentation. 3
and closing date.Pursuant to your obligations under the FCRA 1
and closing department review ). We recently were informed of this requirement. When Chases own inability to meet its own procedureal deadlines occur in one stage 1
and closing my credit account. On XX/XX/XXXX 1
and closing the account completely is the only option that Chase advised me of 1
and closing/settlement is scheduled for tomorrow - Monday XX/XX/XXXX which was pushed back as a result. Additionally 1
and Closure and sent a notice of Acceptance of Presentment. 1
and closure are inconsistent. No Form 1099-C 2
and cloud-based platforms that are easy to use and deliver results. Features are great 1
and Code of Federal Regulations ( CFR ) : 1. 15 USC 1681b ( a ) ( 2 ) ( FCRA Section 604 ( a ) ( 2 ) ) : This provision states that a consumer reporting agency may furnish a consumer report only with the written instructions of the consumer to whom it relates. I have not provided any written consent to Equifax 1
and Code of Federal Regulations ( CFR ) : 1. 15 USC 1681b ( a ) ( 2 ) ( FCRA Section 604 ( a ) ( 2 ) ) : This provision states that a consumer reporting agency may furnish a consumer report only with the written instructions of the consumer to whom it relates. I have not provided any written consent to XXXX 2
and codes. 1
and coercion and I was not able to properly dispute before Equifax put information that hurt my reputation on my credit. The process to get someone on the phone is extremely hard and they exhibit behavior that favors the creditors. I want my dispute taken seriously 1
and coercion-based information remains on my credit file and continues to cause me ongoing harm. These items were created or reported as a result of coercion 1
and Coinbase is saying that's irrelevant. I want this theft to be documented 1
and collaboration. I believe in transparency 2
and collected on XX/XX/XXXX. 1
and collected when speaking with their reps but enough is enough 1
and collectible. 1
and collecting and processing payments. In the 4 years that I was paying Lynx I never received a monthly billing statement. This is clearly federal violation under the servicing rules of CFPB. 1
and collection accounts- All narrative remarks and comment codes with full text explanations- All inquiry records ( both hard and soft ) for the previous 24 months - All employment data - All address/residence history - All information related to my consumer file that would be provided to any third party - Names of all persons who have received my consumer report within the preceding 12 months ( 1681g ( a ) ( 3 ) ) - Names of all persons who have received my consumer report for employment purposes within the preceding 24 months ( 1681g ( a ) ( 3 ) ( B ) ) 2. * * METRO 2 FORMAT COMPLIANCE VERIFICATION : * * I demand verification that ALL data furnishers reporting information to my consumer file are in strict compliance with the Credit Reporting Resource Guide ( CRRG ) Metro 2 Format as required by the FCRA. This includes : - Verification that all furnishers are using current CRRG specifications- Verification that all Account Status Codes 2
and collection agencies are all in cahoots. There is no such thing as consumer privacy as long as these companies exist because there is no way individuals that I have never met can and will protect my information 1
and collection depending on which bureau you look atcreating confusion and negatively impacting my credit profile. 3
and collections 1
and collections appearing on my consumer credit report maintained by you were not opened 1
and collections are fraudulent and unauthorized. 1
and collections are performed by individuals and entities that are unaffiliated with the tribe. 1
and collections department within XXXX 1
and collections should never harass me for a bill that has been paid in full. I think the collection agency bought what they thought was debt. But 1
and Collections. The last person I spoke to mentioned I could fax or email a letter explaining my husband 's financial situation. After XXXX minutes of all of this 1
and collectors used symbols ( e.g. 2
and College Information. Page 2 is Reference information 1
and Colorado state laws. Please ensure these agencies correct my credit report.,,EQUIFAX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.