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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and Colorado state laws. Please ensure these agencies correct my credit report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IA,501XX,,Consent provided,Web,2024-05-12,Closed with explanation,Yes,N/A,8990847 1
and Colorado state laws. Please ensure these agencies correct my credit report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and come she personally ... and handed me her business card However 1
and come up with a blanket answer that the account stands 1
and comes back to say that they can not release any further information. 1
and commentary on bankruptcy involvement. XXXX reports the account as Unrated or bankruptcy '' and last active on XX/XX/XXXX 1
and comments between bureaus show that Equifax is not ensuring maximum possible accuracy as required by FCRA 1681e ( b ). Continuing to publish unverified negative data also supports illegal collection activity where collection or charged-off accounts are involved 1
and comments Thank you for your time and assistance in resolving these matters.,,EQUIFAX 1
and comments Thank you for your time and assistance in resolving these matters.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,60609,,Consent provided,Web,2025-04-16,Closed with explanation,Yes,N/A,13014575 1
and comments Thank you for your time and assistance in resolving these matters.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and comments. This violates 15 U.S.C. 1681i ( a ) 2
and commercial code. 6
and commercial signature. 2
and commission potentials it seemed a perfect fit. So she accepted a sales management position 1
and committed additional fraud. 3
and committed to doing both of those things himself. He then committed to calling me back on Monday 1
and committing acts of treachery against tenants '' 2
and communication practices.,,Resurgent Capital Services L.P.,NV,89433,,Consent provided,Web,2026-02-02,Closed with non-monetary relief,Yes,N/A,19178714 1
and communication records the account must be corrected or deleted. 3
and communication services 1
and communication to stop immediately. 3
and communication with the furnisher. The consumer seeks prompt correction of all reporting errors 1
and communications by lawyers 1
and communications from XXXX XXXX. Any unverifiable information must result in immediate removal from my credit file. 1
and communications regarding restitution. 1
and communications related to this account. Verify the date of first delinquency 1
and communications relied upon Failure to comply will be treated as willful noncompliance under 1681n and negligent noncompliance under 1681o 1
and communications relied upon in making your credit decision ; c. 2
and communications The destruction 1
and communications with XXXX XXXX. I respectfully request that Affirm makes the decision against the merchant 1
and compassionate. 1
and compel immediate permanent removal of this inquiry from my report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77065,,Consent provided,Web,2025-06-27,Closed with explanation,Yes,N/A,14332244 1
and compensation for damages caused by this delay. 3
and compensation for the harm caused.,,EQUIFAX 1
and compensation for the harm caused.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IN,46222,,Consent provided,Web,2025-02-28,Closed with explanation,Yes,N/A,12254776 1
and compensation for the harm caused.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and compensatory damages 1
and competent resolution.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MA,02128,,Consent provided,Web,2026-01-13,Closed with monetary relief,Yes,N/A,18672068 1
and complained 1
and complaint with the CFPB. 1
and complaints on behalf of XXXX XXXX XXXX XXXX XXXX. For the amount of {$600.00}. 3
and complaints to the Consumer Financial Protection Bureau ( CFPB ) 1
and complete 1
and complete account statements. What they provided was insufficient or vague. 1
and complete assignment records. Anything less is not lawful validation. 1
and complete data field submissions. 3
and complete failure to investigate are unacceptable. 1
and complete in accordance with Affiants knowledge 2
and complete in context. 1
and complete information on my credit report. I trust that all reporting agencies 17

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.