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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and authorization basis. 1
and authorization to collect and report this alleged account. 1
and authorized information reported on my credit files 3
and authorized reporting. 1
and authorized the same payment amount for the same time period and it went well. Shortly after I made the arrangement the dialer again started dialing me multiple times a day. I brought it up to several of the reps to please review the notes and to see that an arraignment was on file and kick the dialer ahead. They told me that if I owed money 1
and authorizing a loan. 1
and auto loans 1
and autograph as the agent and administrator in fact. 2
and available assistance programs. I have been instructed to fax documents 1
and available to testify in court if needed. 1
and avoid adverse reporting during military service. Their continued reporting and contact during this time violated SCRA protections. 1
and avoided the investigation that determines whether reimbursement is owed. 1
and avoiding lawful processes.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,21921,,Consent provided,Web,2025-08-07,Closed with non-monetary relief,Yes,N/A,15134562 1
and awaited a favorable ruling. 1
and awards. 2
AND AWARE OF WHAT WAS HAPPENING WITH ME SENDING THE PAPERS I WAS ASKED 1
and b ) after pressing 53 for a better reason 1
and b ) compensate me for the harm their conduct has visited on me needlessly. In its initial response 1
and B ) I have yet to receive any documentation on.,,HUNTINGTON NATIONAL BANK 1
and b ) my social security number. 1
and b ) they would have to evaluate my account since I want to close it and would decide after several months what they would do 1
and back to back again. I finally had to ask my employer to change my phone number because of the harassing calls. Once my number changed 2
and background checks. Each day this false address remains 1
and backroom dealing.,,OneMain Finance Corporation,WA,99208,Older American,Consent provided,Web,2023-05-20,Closed with explanation,Yes,N/A,7003574 1
and bad faith debt collection practices. Despite previously acknowledging a Cease-and-Desist status on my account in communications with the CFPB 1
and balance calculation from origination to present 1
and balance. 2
and balances 3
and balances owed. 3
and balances System screenshots showing the date the account became delinquent That is what the FDCPA 1
and balances violates the requirements of FCRA 607 ( b ) and FCRA 611 ( a ) ( 5 ) ( A ) 3
and balances. For example 3
and balances. Provide the exact methods and specific details used to verify these accounts. Without precise matches 7
and bank accounts 1
and bank fraud due to continued collection efforts on an extinguished debt. 1
and bank holding companies and their nonbank subsidiaries or affiliates ( except brokers 3
and bank notes are not lawful money ( XXXX XXXX XXXX XXXX ) of the United States XXXX '' State v. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX. 1
and Bank of America had responded to my claims by XX/XX/XXXX. 1
and bank statement 1
and bank statement ) via fax or postal mail only. 1
and bank statements. 2
and bank statements. I initially submitted all these documents via certified mail 3
and bank statements. This was done with the intention of updating my account information to enable access to my credit report. I was assured that these updates had been processed 1
and bankers acceptances 3
and banking context. 1
and Bankruptcy chapter XXXX. Documents attached. Thank You. 3
and banks have a responsibility to avoid practices that could be seen as coercive or exploitative. 1
and banks have adopted a consistent set of standardized data categories for which we furnish your account data. 1
and Barclays XXXX cards 1
and based on our discussion of how much I travel 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.