Total complaints
2
Filed since I ha
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows and bank statements.'s complaint history from CFPB public records. 2 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and bank statements.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Citibank reviewed the dispute and verified the fraudulent transaction. Citibank issued a permanent credit in the amount of {$34000.00} to Citibank customer XXXX XXXX. ( Citibank reference number : XXXX ; XXXX ) On XX/XX/XXXX | 1 |
| Specialized Loan Servicing ( SLS ) since XXXX of XXXX. I have submitted multiple mortgage assistance applications to have my loan modified | 1 |
| Issue | Complaints |
|---|---|
| Citibank froze XXXX XXXX 's personal account and didnt let him transfer his funds. On XX/XX/XXXX | 1 |
| or put on a repayment plan. In the applications I submitted in XX/XX/XXXX and XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and bank statements. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and bank statements. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Citibank reviewed the dispute and verified the fraudulent transaction. Citibank issued a permanent credit in the amount of {$34000.00} to Citibank customer XXXX XXXX. ( Citibank reference number : XXXX ; XXXX ) On XX/XX/XXXX", and the single most common underlying issue is "Citibank froze XXXX XXXX 's personal account and didnt let him transfer his funds. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and bank statements.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and bank statements. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
and bank statements. has a 0% timely response rate to CFPB complaints.
The most common issue reported against and bank statements. is "Citibank froze XXXX XXXX 's personal account and didnt let him transfer his funds. On XX/XX/XXXX" in the "Citibank reviewed the dispute and verified the fraudulent transaction. Citibank issued a permanent credit in the amount of {$34000.00} to Citibank customer XXXX XXXX. ( Citibank reference number : XXXX ; XXXX ) On XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.