Total complaints
1
Filed since Gold
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and b ) they would have to evaluate my account since I want to close it and would decide after several months what they would do's complaint history from CFPB public records. 1 consumers have filed complaints since Gold. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Gold
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and b ) they would have to evaluate my account since I want to close it and would decide after several months what they would do's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| when I asked that they be returned immediately. Initially they told me they would send me the balance less the installment credit balance | 1 |
| State | Complaints |
|---|---|
| which didn't answer when I would get my money. | 1 |
| Issue | Complaints |
|---|---|
| with the pernicious consequence that the installment balance at the same time affects the credit balance in the account as well as my own credit score since the debt would show as outstanding. They told me they can do all of that | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and b ) they would have to evaluate my account since I want to close it and would decide after several months what they would do has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Gold, and the most recent logged activity is Goldman Sa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and b ) they would have to evaluate my account since I want to close it and would decide after several months what they would do reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when I asked that they be returned immediately. Initially they told me they would send me the balance less the installment credit balance", and the single most common underlying issue is "with the pernicious consequence that the installment balance at the same time affects the credit balance in the account as well as my own credit score since the debt would show as outstanding. They told me they can do all of that".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and b ) they would have to evaluate my account since I want to close it and would decide after several months what they would do: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and b ) they would have to evaluate my account since I want to close it and would decide after several months what they would do has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and b ) they would have to evaluate my account since I want to close it and would decide after several months what they would do has a 0% timely response rate to CFPB complaints.
The most common issue reported against and b ) they would have to evaluate my account since I want to close it and would decide after several months what they would do is "with the pernicious consequence that the installment balance at the same time affects the credit balance in the account as well as my own credit score since the debt would show as outstanding. They told me they can do all of that" in the "when I asked that they be returned immediately. Initially they told me they would send me the balance less the installment credit balance" product category.
Read our methodology — how this data is sourced, computed, and verified.