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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and asked why my account was reported as a collections 1
and asking how much the insurance was going to cost. We were never explained any of the financial numbers 1
and asking if they could cancel the charge because they didnt even touch my car and that it had been towed by police. He did not attempt to call me of recent. In fact 1
and asking them to match up numbers in their database 3
and assess damages for the significant mental and emotional distress this has caused.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30047,,Consent provided,Web,2025-05-18,Closed with explanation,Yes,N/A,13607307 1
and assessed all manor of penalties against this account and compounded the benefits of its prior fraud. 1
and asset information you provided. '' It is also billed as The next best thing to a cash offer. '' This is the primary reason I chose to work with Quicken Loans. I wanted the peace of mind that my financials were in order to qualify for a mortgage and that I just needed to maintain that. 1
and asset protection. The platforms shifting definitions of ownership and control mirror those of financial institutions 1
and asset sale activities : I demand that Resurgent Capital Services L.P. exhibits the relevant portions of these records 1
and asset sale activities : Please provide relevant portions of these records as mentioned in the debt verification process. 1
and asset sale activities : They must promptly exhibit the relevant portions of these records 1
and assets and liabilities. I/We certify that all of the information is true and complete. I/We made no misrepresentation in the new loan application or other documents 1
and assignees. By utilizing my name to sign a specific portion of the contract Veros Credit and its agents have indulged in forgery 1
and Assignment 1
and assignment documentation from the original creditor. 1
and assigns and agrees and acknowledge that ( 1 ) The information provided in this application is TRUE and CORRECT as of the date set forth opposite my signature and that any INTENTIONAL OR NEGLIGENT misrepresentation of this informationcontained in thai application may result in civil liability 1
and assigns and agress that 1 ) the information provided in this application is TRUE AND CORRECT as of the date set forth opposite my signature and that any INTENTIONAL or negligent misrepresentation of this information contained in this application may result in Civil Liability 1
and assist in securing reimbursement of the {$4200.00} XXXX lost due to this fraud.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92336,,Consent provided,Web,2025-07-01,Closed with explanation,Yes,N/A,14394693 1
and assist USAA in a timely resolution. I was informed that USAAs investigation efforts and determination would require XXXX to XXXX weeks. Given the time-sensitive nature of identity theft and fraud 1
and assist with ensuring that my consumer rights under the FCRA are upheld. 1
and assistance with becoming an accredited investor. The goal of the program was to help get houses fixed and sold 1
and assistance with resolving this matter.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,300XX,Servicemember,Consent provided,Web,2022-10-17,Closed with explanation,Yes,N/A,6095110 1
and assistance with resolving this matter.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and associate IDs to him and other supervisors. I was told that this still was not enough to track down the Equifax rep. Or 1
and associated costs. I would not have incurred these expenses had I been informed at the outset that the disputed accounts would prevent approval. 1
and associated earnings on the fund performance since XX/XX/XXXX 1
and associated factors. 1
and ASSUMED I asked for hard pulled. 1
and assumed I would be able to meet the required spending. 1
and assumed these messages were promotional in nature. As a result 1
and assurance that consumers are not harmed when a merchant fails. 1
and assurance that customers will not be subjected to undocumented or selectively enforced standards 1
and assurance that my credit and personal safety will not continue to be compromised. 1
and assurance that this is fixed for good. 1
and assurances that this would be corrected soon 1
and assure any inadequacies identified have been address accordingly. '' But instead they tag me of doing fraudulent activities and me out to be the bad person. My business is going down hill while PayPal have my money XXXX. I apply for the loan 1
and assured me that I was protected against fraud. The charge was removed but later reapplied. 1
and assured me that she would be calling me back shortly. I never heard from her again. 1
and assured me that the two hard inquiries would be removed. 1
and assured me that with the issue now resolved 1
and assured me the account wouldnt be frozen. On XX/XX/XXXX funds were frozen .. again. Ive now called multiple times ( at least once every day ) 1
and at a balance of around $ XXXX than double my original mortgage. 1
and at best it was a very deceptive act. I'm concerned about those who have actually fallen for this illegal tactic.,,Bread Financial Holdings 1
and at Chase Bank. At no point was she warned that repeated attempts could close the account. 1
and at closing they wanted to recoup the premiums they paid but that were not necessary. We also found out during these closings that a broker fraudulently obtained a loan modification in XXXX XXXX that we did not authorize using loan documents with our forged signatures. 1
and at every step 1
and at first 1
and at intervals as outlined in 12 CFR 1026.2. 2
and at least 1
and at least one neighbor 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.