Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
and are interfering with the accuracy and automation of my credit report. Please remove all such remarks and alerts immediately. 3
and are intimidating.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
and are never itemized or voluntarily agreed to. The result is that a significant portion of each transaction is unlawfully retained by Western Union under the pretense of market fluctuation or country policy 1
and are non deliverable. The second ( updated ) address makes even less sense as it doesn't even include a building number and just list the XXXX different apartment numbers. 1
and are not flexible. 1
and are not paying the EMD deposit of {$3500.00} to us. We now have to pay all the bills for XXXX places 1
and are not professional. Instead 1
and are not required to provide such information. ACS offered to provide the initial Loan Disclosures 1
and are now attempting to retroactively reclassify the charge and pursue an unsupported collection effort. 1
and are only interested in what will help them. They have misrepresented themselves as a bank that cares about the people 1
and are potentially fraudulent 1
and are quick to turn you to a collection agency. Due to this situation 1
and are refusing the short sale 1
and are regularly given training in how to recognize and deal with transactions and other activities which may be related to money laundering or XXXX financing. 1
and are seeking to put me and my XXXX year-old father on the street. I think something should be done about this. This is a very deceptive thing that has been done to me. ( Please note : I do not have access to a scanner 1
and are signed under the penalty of perjury.,,National Credit Systems 1
and are telling me I have to withdraw from the contract and forfeit my $ XXXX earnest money. 1
and are telling me that I have to be subject to their dispute process that will take 3 billing cycles to correct. 4
and are telling me to get in contact with branch employees in order to resolve the matter 1
and are telling me to take my dispute elsewhere Honda Finacial has a losing battle. 1
and are the direct result of identity theft. 1
and are the wrong party in interest 1
and are therefore subject to proper regulation and restriction ; and whereas the exiting emergency has disclosed that provisions of obligations which purport to give the obligee a right to require payment in gold or a particular kind of coin or currency... are inconsistent with the declared policy of congress ... in the payment of debts. This resolution declared that any obligation requiring payment in gold or a particular kind of coin or currency 2
and are to be held accountable for the violations of federal laws and regulations. Therefore 1
and are urgently needed to cover repairs 1
and are waiting on XXXX XXXX XXXX 1
and are working to pay me for the fees and interest accrued throughout the year XXXX. No response or action despite follow-up calls 1
and arguably the only positive part of this experience ) XXXX is able to locate my Quit Claim / Divorce Decree and goes as far as attaching it to each request so it doesnt get denied again. She also takes a further step of allowing me to submit a cancelled check to the help email address so the funds can be wire-transferred instead ( so there was a way of expediting after all ). 1
and Arkansas drivers license. I complied under the belief that this was a legitimate business. After XXXX months of no updates or resultsand no ability to get in touch with XXXX XXXX concluded that I had been defrauded. 1
and around XXXX for pest control e4ven through I paid every month for that service ( who never came btw ) and had a service animal. They would not tell me what pest the found or answer any questions. 1
and arrears 1
and arriving on XX/XX/year>. 1
and ARS Consumer Disclosure Report once the corrections have been made. 3
and ARTICLE 8 of your current 10K filing. 1
and as a consequence 1
and as a consumer 6
and as a courtesy I have forwarded your information to our Disputes Team supervisor for review. I will send a follow up email once a determination has been made. 1
and as a documented victim of identity theft 3
and as a federal employee myself 2
and AS a first time Lease or PURCHASE REQUESTED RESOLUTION : APPROVAL FOR A LEASE OF THE SAME TYPE OF VEHICLE 1
and as a form of retribution XXXX positive never disputed old but not beyond the SOL accounts DELETED. Please look closely at the evidence I upload 1
and as a result 8
and as a result refuse to transfer customers to speak with supervisors ; and as shown below 1
and as a shy person 1
and as a stated perk/ benefit of the credit account 1
and as a XXXX 2
and as always 1
and as concession 1
and as directed by your website 1
and as fare as they concern it was XXXX XXXX XXXX XXXX to send them the loan Assignment 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.