Total complaints
1
Filed since Beca
2026 data Public-data reference. official source
and as a stated perk/ benefit of the credit account
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and as a stated perk/ benefit of the credit account's complaint history from CFPB public records. 1 consumers have filed complaints since Beca. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Beca
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and as a stated perk/ benefit of the credit account complaint mix by product
- I chose 1 100.0% – 0% relief
How and as a stated perk/ benefit of the credit account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I chose to call Chase 's customer service to validate and confirm the amount of {$860.00} for two upgraded boarding passes would be credited | 1 |
Top States
| State | Complaints |
|---|---|
| I would be credited for the full amount of the upgraded boarding passes. I further asked this customer service representative to verbally confirm that there was not a maximum amount or limit to the amount of the credit and informed her that the charge for two upgraded boarding passes would be {$860.00}. She verbally confirmed twice that there was not a maximum amount for credit and that the total charge of {$860.00} would be credited under the Upgraded Boarding perks associated with my credit card account. I further went online to review the perks and benefits described by chase.com/XXXX XXXX credit card and found no stated maximum amount for the Upgraded Boarding perk. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| fior the total amount of {$860.00}. I called XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and as a stated perk/ benefit of the credit account
and as a stated perk/ benefit of the credit account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Beca, and the most recent logged activity is Because th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and as a stated perk/ benefit of the credit account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I chose to call Chase 's customer service to validate and confirm the amount of {$860.00} for two upgraded boarding passes would be credited", and the single most common underlying issue is "fior the total amount of {$860.00}. I called XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and as a stated perk/ benefit of the credit account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and as a stated perk/ benefit of the credit account have?
and as a stated perk/ benefit of the credit account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and as a stated perk/ benefit of the credit account respond to complaints on time?
and as a stated perk/ benefit of the credit account has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and as a stated perk/ benefit of the credit account?
The most common issue reported against and as a stated perk/ benefit of the credit account is "fior the total amount of {$860.00}. I called XXXX" in the "I chose to call Chase 's customer service to validate and confirm the amount of {$860.00} for two upgraded boarding passes would be credited" product category.
Read our methodology — how this data is sourced, computed, and verified.
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