Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and are not flexible.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and are not flexible.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called Customer Service and spoke to XXXX who eventually transferred me to Billing Disputes where I talked to XXXX. I wanted to let someone know the report and last piece of information they needed was on the way and to ask that my dispute not be closed until they had it to complete the review. XXXX said there was nothing he could do to assure my dispute would stay open but I should send the information right away. XXXX said I may get a couple extra days before my cases were closed depending on the investigators case load. If the investigator had a heavy caseload | 1 |
| Issue | Complaints |
|---|---|
| if the inspector picked up the disputes to review them on XX/XX/XXXX and the information requested was missing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and are not flexible. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and are not flexible. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Customer Service and spoke to XXXX who eventually transferred me to Billing Disputes where I talked to XXXX. I wanted to let someone know the report and last piece of information they needed was on the way and to ask that my dispute not be closed until they had it to complete the review. XXXX said there was nothing he could do to assure my dispute would stay open but I should send the information right away. XXXX said I may get a couple extra days before my cases were closed depending on the investigators case load. If the investigator had a heavy caseload", and the single most common underlying issue is "if the inspector picked up the disputes to review them on XX/XX/XXXX and the information requested was missing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and are not flexible.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and are not flexible. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and are not flexible. has a 0% timely response rate to CFPB complaints.
The most common issue reported against and are not flexible. is "if the inspector picked up the disputes to review them on XX/XX/XXXX and the information requested was missing" in the "I called Customer Service and spoke to XXXX who eventually transferred me to Billing Disputes where I talked to XXXX. I wanted to let someone know the report and last piece of information they needed was on the way and to ask that my dispute not be closed until they had it to complete the review. XXXX said there was nothing he could do to assure my dispute would stay open but I should send the information right away. XXXX said I may get a couple extra days before my cases were closed depending on the investigators case load. If the investigator had a heavy caseload" product category.
Read our methodology — how this data is sourced, computed, and verified.