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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and applicable CARES Act provisions. 3
and applicable federal privacy laws. 1
and applicable federal regulations,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,GA,30039,,Consent provided,Web,2025-12-22,Closed with explanation,Yes,N/A,18233967 1
and applicable financial disclosure laws. 1
and applicable human rights laws. 2
and applicable identity theft protections 1
and applicable Pennsylvania consumer protection statutes 1
and applicable state attorneys general ; - Initiating private civil litigation to enjoin unlawful collection activity and seek all available relief. 1
and applicable state constitutional provisions. Nothing in this CFPB filing waives 1
and applicable state consumer protection laws. 1
and applicable state regulations. 1
and applicable vehicle safety standards. 1
and applicant 's name ) 1
and applicants are denied without a proper adverse action notice 1
and application documents from US Bank did not mention this. Elan Financial Services website likewise makes no mention of its status as an affiliate 1
and applications for credit relating to the fraudulent information furnished. 2
and applications of knowledge and substance in the fields of science 3
and applied interest. 2
and applied temporary credits 1
and applied the {$200.00} to my account 1
and applied {$450.00} of it to Token XXXX 1
and applies even when the elder customer denies being defrauded 1
and apply CCC = XB during reinvestigation. 1
and apply CCC = XB during reinvestigation. Reg V 1022.42 requires accuracy/integrity of data supplied by the furnisher. 1
and applying proceeds correctly. 3
and appropriate action should be taken 7
and appropriate legal channels under 1681n and 1692k. 1
and appropriate penalties against Equifax for their willful noncompliance and failure to uphold consumer protection laws.,,EQUIFAX 1
and appropriate state regulatory authorities. 1
and appropriate use of such information 2
and approval records connected with this account. 1
and approved for the same rate around the same time have different interest rate discount structures. I am requesting an investigation to ensure that the New Rate Structure is applied fairly and wholly to all customers.,,KEYCORP,NJ,08043,,Consent provided,Web,2022-01-06,Closed with explanation,Yes,N/A,5080537 1
and APR. The joint complaint further alleges that XXXX XXXX is engaging in abusive acts or practices by taking unreasonable advantage of consumers lack of understanding of the risk of default and the severity of the consequences associated with its loans and taking unreasonable advantage of consumers inability to protect their interests in selecting or using XXXX XXXX loans. The joint complaint also alleges that XXXX XXXX substantially assists dealers in the deceptive sale of add-on products. The complaint seeks permanent injunctive relief 3
and arbitrarily extending the life of the loan 1
and arbitrary. 1
and are actively engaged in the process of doing so. There is no reasonable explanation for the numerous delays AmeriFirst has already introduced 1
and are also a private client of the bank. 1
and are attached below..,Company believes it acted appropriately as authorized by contract or law,Maury Cobb 1
and are attempting to force me to pay them that amount. 1
and are bound to adhere to the regulations set forth in the aforementioned statute. They did not. 1
and are causing me undue XXXX 1
AND are collecting interest on it as we speak!!! 1
and are concerned that we are effectively out a {$75.00} second user fee + {$85.00} TSA Pre change totaling {$160.00} annually.,,JPMORGAN CHASE & CO.,CA,946XX,,Consent provided,Web,2019-04-25,Closed with explanation,Yes,N/A,3222826 1
and are consenting to the use of your credit report information. You authorize the holder of this application to verify all data contained in said application 1
and are documented in the complaint packet exhibits.,,National Credit Systems 1
and are holding us responsible for something illegal and fraudulent we never did. I have provided what documents listed above that verifies we were not in XXXX the day and time this occurred. We look forward to your help in resolving this matter. We are honest hardworking people and have never done and never will do anything like this.,,JPMORGAN CHASE & CO.,MI,48124,,Consent provided,Web,2024-11-06,Closed with explanation,Yes,N/A,10700382 1
and are ignoring it. 1
and are in the process of vacating our brick and mortar studio space as we try to hang on with an online platform. 1
and are inconsistent with the declared policy of the Congress to maintain at all times the equal power of every dollar 1
and are injurious to another 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.