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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and any communications with outside counsel regarding these matters. 1
and any consent allegedly given for the inquiry. 3
and any continued collection activities or continued reporting of this invalid claim on my credit reports will be considered a violation of the FDCPA and FCRA. In addition 2
and any continued collection activity constitutes willful negligence and abuse. 1
and any continued failure to pay {$12000.00} to XXXX XXXX has and will continue to deprive her of what she is clearly entitled. Any litigation commenced regarding the detailed violations of the Consumer Protection Statute shall seek multiple damages 1
and any continued reporting constitutes unlawful publication of false and harmful data. 1
and any continued reporting of these accounts is fraudulent. 1
and any contract or disclosure showing that I agreed to have tolls billed through XXXX or a third-party service. 1
and any correspondence or statements that validate my dispute. 1
and any corresponding reduction of those tax attributes on Form 982 1
and any corresponding reduction of those tax attributes on Form XXXX 2
and any costs incurred due to your failure to remove this fraudulent account. Additionally 3
and any credit reporting history. This includes any documents you contend constitute validation previously provided and any documents supporting your claim that a judgment was renewed. 1
and any credit reporting. 2
and any delay was clearly not caused by XXXX or XXXX XXXX. XXXX XXXX XXXX 1
and any delinquency or charge-off designations. 1
and any denial/closure decisioning notes supporting the closure. 1
and any details showing my involvement. I did this because I wanted to understand the complete basis of the reporting. However 1
and any doctor 's offices. She stated that she wrote them down and any bills from these creditors would be paid. 1
and any documentation proving that I was notified before reporting negative information. Failure to provide this proof within 30 days means this item must be deleted. Reporting information that can not be verified is considered negligent and willful noncompliance under FCRA 616 and 617 and exposes you to legal liability. I am demanding that you take this third-round dispute seriously and perform a complete reinvestigation as required by law. If you can not verify this with documentation from the original creditor 1
and any documentation showing assignment or sale to any collection agency ). If the furnisher can not provide adequate verification 2
and any documentation showing XXXX license/registration to collect in my state. 2
and any documentation supporting the reported balance. 2
and any documentation that could indicate a past transaction or account with XXXX. I found no trace of any interaction with the company. 3
And any documentation the furnisher relied on to report this account. 1
and any documentation you used to verify this accounts status. 9
and any documents evidencing that I am legally obligated to pay that amount. Until such validation is provided 1
and any documents received from their client. These records are necessary for a complete regulatory review and to determine whether Halsted complied with FDCPA 1692g ( b ) and applicable state and city licensing requirements.,,Halsted Financial Services 1
and any down-payment requirement 1
and any endorsements that establish a continuing legal obligation on my part. Failure to provide this documentation will confirm that your claim lacks legal standing. 1
and any errors must be corrected promptly. 3
and any evidence relied upon in reaching this decision. Absent such details 1
and any evidence showing that the alleged debt had been assigned legally to XXXX. Despite this detailed request 1
and any evidence they relied on to deny the claim. Regulation E requires the bank to provide this documentation after a denial. 1
and any fees assessed ; 3. Evidence of the lawful transfer or assignment of the loan from XXXX XXXX to MOHELA 1
and any fees claimed to be owed and any trust or entity you may represent or service. RESPA QUALIFIED WRITTEN REQUEST ; COMPLAINT ; DISPUTE OF DEBT ; VALIDATION OF DEBT ; AND TILA REQUEST,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,10977,,Consent provided,Web,2017-01-05,Closed with explanation,Yes,No,2273867 1
and any fees claimed to be owed. To validate my debt 1
and any fees or add-on products 1
and any finance charges thereon 4
and any financial repercussions suffered. To facilitate a fair and swift resolution 1
and any form with a formal signature.,,Medical Data Systems 1
and any from XXXX are mine and I do take responsibility. However that is not all that is listed. 1
and any furnisher of information to credit agencies to share my personal data.,,DISCOVER BANK,CO,80011,,Consent provided,Web,2023-11-09,Closed with non-monetary relief,Yes,N/A,7826271 1
and any furnisher of information to credit agencies to share my personal data.,,SANTANDER HOLDINGS USA 1
and any further attempts to collect or discuss this alleged debt. 2
and any further attempts to contact me will be considered a violation of my consumer rights. 1
and any further contact will be regarded as a violation of the FDCPA 2
and any further relief as deemed appropriate by the court. 1
and any further statutory penalties available under the law. I am prepared to escalate this matter to the appropriate authorities and courts 1
and any further telephone communication shall be considered harassment in violation of 15 U.S. Code 1692d and shall be subject to State and Federal penalties. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.