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Explore all 145.5K companies with CFPB consumer complaints

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Company Complaints
and another time they had realized that not been able to deposit the collateral into my checking amount for some mysterious reason. I finally received the check 10 days late and after more than a dozen phone calls and follow ups. 1
and another XXXX late payment for XX/XX/XXXX 1
and another {$350.00} & XXXX on XX/XX/XXXX. I contacted Chase to let them know & they asked me to indicate all fraudulent transactions 1
and answered accordingly. Nelnet Loan Servicing is a separate business from XXXX. Issue 2Documents requested by U.S. Postal Mail : On XX/XX/XXXX 1
and answering all their calls even when I completely lost hope in them resolving the problem. I was not given the opportunity to speak with somebody that was not a collector 1
and answers to the 3 security question that I had given them to set up the account adequate? 1
and anti-retaliation under federal anti-trafficking law. 1
and anticipated that Bayview would allow us to assume the mortgage and restart payments. She also told us to send the Probate Court Orders 1
and anxiety 1
and anxiety attacks because I was unable to access the account 1
and anxiety every time Ive been turned down or questioned due to what appears on my report. 1
and anxiety-inducing experience for me 1
and anxiety. I have been charged higher auto insurance premiums 2
and anxiety. It has also instilled in me a deep fear of making any future contributions to my retirement account with your institution 1
and any human '' analyst would be able to see that all past issues have been fully resolved. I am looking to transition from my XXXX XXXX XXXX 1
and any accounts that do not match my accurate identity information. 7
and any action of money transferred by money was under review and that I must provide my birthday and driver license for the transfer to go through. 1
and any action taken or omitted in reliance upon this transmission 1
and any acts related to the regulation of commerce. 1
and any acts related to the regulation of commerce. Lastly 1
and any additional charges. 2
and any additional documentation supporting the veracity of my claims. Regrettably 1
and any additional relief the court deems appropriate. 1
and any affiliated debt collectors for misrepresentation of legal status 1
and any agreement related to my loan from its inception to the present. 2
and any agreements that justify this charge-off. 1
and any alternative names or DBAs of the current creditor to whom the debt is allegedly owed 2
and any amount payable under a point 32
and any ancillary fees. 1
and any and all available statements. I was not provided with any information for several months 1
and any any stall tactics such as can't respond to unauthorized parties '' as evidence in my lawsuit against all the companies that violate my consumer rights so lets not even go there. I AM XXXX XXXX 1
and any applicable punitive damages for willful noncompliance 1
and any applicable punitive damages Please treat this as a final notice before legal escalation. I request full compliance and written confirmation of your actions regarding this matter. Sincerely 3
and any applicable remedies for the harm caused by their noncompliance. Additionally 3
and any applicable state laws. I dispute the validity of this alleged debt in its entirety and demand that you immediately cease all collection activities 2
and any associated documentation including multi-party wet ink signature contracts. As per 1692g of the FDCPA 1
and any available forensic or legal records. Due to the complexity and personal toll 2
and any award rendered by the arbitrator that employs an error of law or legal reasoning may be vacated or corrected by a court of competent jurisdiction for any such error. Unless XXXX and you agree otherwise 1
and any balance changes ; Any notices of assignment or transfer of servicing sent to me as required by law. 1
and any breach of my privacy must be rectified or removed from my credit report promptly. 1
and any charge-off designation 1
and any charge-off details. 1
and any charges reported 1
and any collection agencies acting in concert with you 1
and any collection notices or correspondence. 1
and any communication records from the original provider. They have produced none of these. Therefore 1
and any communication records. If this information can not be provided 3
and any communication with credit reporting agencies disputing the debt on XXXX ] 3
and any communication with third parties. 1
and any communications with me. XXXX or alteration of such evidence XXXX result in sanctions or adverse inferences in any future litigation. 2

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.