2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 8.0K–8.0K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
with no problems ). 1
with no proof of delivery to me or the escrow company. Nevertheless 1
with no real equity in the vehicle. 1
with no real resolution or explanation. 1
with no reason as to why they are re opening the case 1
with no reason given! 1
with no recourse or place to go. 1
with NO refund to date 1
with no resolution 1
with no resolution date offered. 1
with no resolution from either party. XXXX failed to deliver the booked service and has not honored their refund commitments despite repeated assurances. Chases reversal of the dispute credit leaves me without recourse 1
with no resolution from their fraud department except them confirming I had filed the fraud report and their sending me a new card 2
with no resolution provided. 4
with no resolution to date. 1
with no resolution to this issue.,,JPMORGAN CHASE & CO.,NY,11105,,Consent provided,Web,2023-07-28,Closed with monetary relief,Yes,N/A,7321365 1
with no resolution. I had customer service call me and offer me a payment plan. They are also continuing to charge interest on the balance! There is no car to repo. It needs to be waived because this was a fault on CarMax 1
with no resolution. I just checked at the end of the end 1
with no response 1
with no response and/or correspondence from XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
with no response at all. 1
with no response from Citibank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
with no response from my servicer of the lender 1
with no response. 1
with no specific explanations.,,Adler Wallach & Associates 1
with no summer break. I'm fine with all that because it allows me to work with XXXX XXXX XXXX 1
with no third-party interveners allowed. 1
with no tracking or insurance ) the check. I confirmed with her what address they sent it to. The next day 1
with no transactions done that day 1
with no transparency or clear process to undo simple errors is unfair to consumers like me who have done nothing wrong. To continue the farce in light of indisputable evidence that the transaction was not fraudulent 1
with no use of profanity or personal insults. I provide this background it is the only possible explanation for the letter I received 1
with no valid explanation. The manager only cited that it was a large amount and gave no written notice of any hold or issue. This denial occurred even though the money was inside Santanders network (not an out-of-bank transfer) and thus should have been accessible to me without delay. I was taken aback and concerned 1
with no verified recent activity since XX/XX/XXXX A potentially invalid debt under the statute of limitations in my state I dispute the accuracy and completeness of this information and request that it be immediately removed from my credit report due to : Failure to validate the debt under Section 809 of the FDCPA Lack of accurate and updated reporting in compliance with FCRA Section 623 Continued reporting despite unresolved dispute under FCRA Section 611 I am requesting that the CFPB investigate XXXX XXXX XXXX reporting practices 1
with no way out 1
with no way to advocate for myself as a legitimate customer. I canceled my CC with them after this 1
with no way to ever pay the card down or off. advance notice or clear explanation. 1
with no way to make the necessary payments 1
with no way to pay for it. My actual monthly payment was supposed to have been {$480.00} a month this whole time. Had the Autopay done its intended job and charged me the full amount 1
with no way to recover access 1
with no word from EdFinancial. During this time 1
with nobody knowing anything 1
with nonsensical claims about changing the mortgagee clause 1
with nothing. I got back on my feet and got a job but it only paid XXXX with overtime 1
with notice of intent to file complaints and pursue legal action if not resolved within XXXX business days. No resolution or response has been received to date.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,NM,874XX,,Consent provided,Web,2025-09-11,Closed with non-monetary relief,Yes,N/A,15855437 1
with nowhere near the resources available to Capital One. 1
with number provided. My letter was returned to me with an accompanying letter stating they were returning my enclosed correspondence.,,JPMORGAN CHASE & CO.,WI,531XX,,Consent provided,Web,2024-03-04,Closed with explanation,Yes,N/A,8481042 1
with number provided. My letter was returned to me with an accompanying letter stating they were returning my enclosed correspondence.,,JPMORGAN CHASE & CO.,WI,531XX,,Consent provided,Web,2024-03-11,Closed with explanation,Yes,N/A,8471234 1
with numerous businesses and some government agencies! 1
with office address at XXXX XXXX XXXX XXXX 1
with one agent explicitly stating that payment arrangements mean nothing to them. 1
with one case number 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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