2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 7.9K–8.0K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
with no explanation for the inconsistency. 1
with no explanation from the bank besides I should call the Unemployment Office because they took it from my account. The Unemployment Office Agent Reps told me time and time again ( because I called both companies on a minimum bi-monthly basis to no oblige! ) that once the Unemployment Benefit Fund Amounts are issued out to me 1
with no explanation or investigation. On XX/XX/XXXX 1
with no explanation to why this wasn't covering the full amount we paid in XX/XX/XXXX of XXXX. I did not receive a letter from citizens until today XX/XX/XXXX in the mail 1
with no explanation. 1
with no explanation. That amount is not interest 1
with no fault of my own 1
with no financial assistance from him or anyone else. 1
with no fluctuation. The agent continued to insist that everything was fine with my account 1
with no formal notice. 1
with no further clarification. 1
with no further contact details. 1
with no further explanation. I now have a balance in my checking account of - {$2100.00} with no clear option of re-compensation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
with no further review or explanation. 1
with no further updates about the revised disclosures. She only called to delay the closing because she had concerns that the closing package wouldn't be ready by our agreed upon closing date. She has previously re-iterated that the closing date in our contract was a projected closing date. I asked that the closing remain at the time we already agreed upon due to having a utility appointment for later in the afternoon. She said she would notify the closing department and get back with me. She did not contact me to advise whether closing was moving forward as scheduled or was firmly being rescheduled to accommodate their lack of planning and effort in getting the documents completed timely. 1
with no help. They had been holding not only the {$50000.00} 1
with no hesitation. For now 1
with no history of derogatory reporting. My goal was to consolidate payments. 1
with no history that would justify such immediate punitive action 1
with no home of my own 1
with no immediate 1
with no information from customer service throughout that time 1
with no information to help ease my mind and finish the investigation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
with no input from the consumer. Even if something is reported incorrectly 1
with no instruction as to what I was supposed to do with it. If someone owed you XXXX 1
with no intention of doing an accurate underwriting process.,,OPORTUN FINANCIAL CORPORATION,NV,89119,,Consent provided,Web,2021-07-20,Closed with explanation,Yes,N/A,4560617 1
with no intention of honoring.,,JPMORGAN CHASE & CO.,MO,XXXXX,Servicemember,Consent provided,Web,2022-05-16,Closed with monetary relief,Yes,N/A,5567285 1
with no interim remedy and no mitigation offered. 1
with no invoice 1
with no issue 2
with no issues. 1
with no just cause. Now 1
with no late payments 6
with no legitimate services being provided. In summary 1
with no mention for the coexisting references to credit 1
with no mention of progress or resolution. 1
with no mention of XX/XX/XXXX as a hard deadline or cutoff. 1
with no money down. Our XXXX mortgage was approximately {$200000.00} ; and our XXXX mortgage for {$70000.00}. with payments mostly all interest for 10 years or XXXX. ( Those figures are approximate as I do n't recall exact numbers now ). 1
with no notice 1
with no option for escalation 1
with no option press 0 or any other means to actually speak to a human.,,TD BANK US HOLDING COMPANY,NJ,076XX,,Consent provided,Web,2018-01-15,Closed with explanation,Yes,N/A,2782418 1
with no other form of communication 1
with no other resolution provided Call transcript between XXXX and the dealer line 1
with no outlet simple put I'm trapped 2
with no outstanding balance due. Our records indicate that your account was placed in a paid in full status on XX/XX/XXXX. We have also requested deletion of your account with credit bureaus to which we report information. 1
with no oversight or reconciliation in sight. This is a violation of the automatic stay. 1
with no penalties or explanations.,,Bread Financial Holdings 1
with no phone number listed! This can all be documented. They also are committing consumer fraud 1
with no positive result to date. I believe that neither XXXX/Navient norXXXX have acted honorably in this matter.,,Navient Solutions 1
with no possibility of reinsertion unless verified with irrefutable evidence ( which does not exist 3

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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