Total complaints
1
Filed since Summ
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows with no other resolution provided Call transcript between XXXX and the dealer line's complaint history from CFPB public records. 1 consumers have filed complaints since Summ. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Summ
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How with no other resolution provided Call transcript between XXXX and the dealer line's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which was my deciding factor in moving forward 3. Locked me into a 14.99 % APR loan for XXXX months without disclosure 4. Deprived me of the ability to cancel the loan within the legal window 5. Attempted to offer an under the table deal by paying the first 12 months of interest | 1 |
| State | Complaints |
|---|---|
| confirming the financing issues Copy of my first CFPB complaint that received no resolution,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,FL,32703,,Consent provided,Web,2025-09-11,Closed with explanation,Yes,N/A,15847202 | 1 |
| Issue | Complaints |
|---|---|
| violating Florida Notary Law 8. Failed to provide accurate loan documents in a timely manner 9. Failed to follow Florida home improvement and construction law requirements 10. Engaged in misleading and deceptive business practices 11. Caused financial harm through undisclosed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
with no other resolution provided Call transcript between XXXX and the dealer line has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Summ, and the most recent logged activity is Summary of, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, with no other resolution provided Call transcript between XXXX and the dealer line reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which was my deciding factor in moving forward 3. Locked me into a 14.99 % APR loan for XXXX months without disclosure 4. Deprived me of the ability to cancel the loan within the legal window 5. Attempted to offer an under the table deal by paying the first 12 months of interest", and the single most common underlying issue is "violating Florida Notary Law 8. Failed to provide accurate loan documents in a timely manner 9. Failed to follow Florida home improvement and construction law requirements 10. Engaged in misleading and deceptive business practices 11. Caused financial harm through undisclosed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating with no other resolution provided Call transcript between XXXX and the dealer line: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
with no other resolution provided Call transcript between XXXX and the dealer line has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
with no other resolution provided Call transcript between XXXX and the dealer line has a 0% timely response rate to CFPB complaints.
The most common issue reported against with no other resolution provided Call transcript between XXXX and the dealer line is "violating Florida Notary Law 8. Failed to provide accurate loan documents in a timely manner 9. Failed to follow Florida home improvement and construction law requirements 10. Engaged in misleading and deceptive business practices 11. Caused financial harm through undisclosed" in the "which was my deciding factor in moving forward 3. Locked me into a 14.99 % APR loan for XXXX months without disclosure 4. Deprived me of the ability to cancel the loan within the legal window 5. Attempted to offer an under the table deal by paying the first 12 months of interest" product category.
Read our methodology — how this data is sourced, computed, and verified.