Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which then created a hardship for me. Because they told me that the only way to modify the loan would be to not make payments for 90 days which then ruined my credit. They did not correct the error and continued to bill me incorrectly. This has been going on for over 12 years now's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which then created a hardship for me. Because they told me that the only way to modify the loan would be to not make payments for 90 days which then ruined my credit. They did not correct the error and continued to bill me incorrectly. This has been going on for over 12 years now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX - I responded in writing and submitted a Notice of Appeal of the modification denial via fax | 1 |
| State | Complaints |
|---|---|
| I've attempted and even signed a modification agreement | 1 |
| Issue | Complaints |
|---|---|
| certified mail within the 14 days of the denial letter Initially | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which then created a hardship for me. Because they told me that the only way to modify the loan would be to not make payments for 90 days which then ruined my credit. They did not correct the error and continued to bill me incorrectly. This has been going on for over 12 years now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which then created a hardship for me. Because they told me that the only way to modify the loan would be to not make payments for 90 days which then ruined my credit. They did not correct the error and continued to bill me incorrectly. This has been going on for over 12 years now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX - I responded in writing and submitted a Notice of Appeal of the modification denial via fax", and the single most common underlying issue is "certified mail within the 14 days of the denial letter Initially".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which then created a hardship for me. Because they told me that the only way to modify the loan would be to not make payments for 90 days which then ruined my credit. They did not correct the error and continued to bill me incorrectly. This has been going on for over 12 years now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which then created a hardship for me. Because they told me that the only way to modify the loan would be to not make payments for 90 days which then ruined my credit. They did not correct the error and continued to bill me incorrectly. This has been going on for over 12 years now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which then created a hardship for me. Because they told me that the only way to modify the loan would be to not make payments for 90 days which then ruined my credit. They did not correct the error and continued to bill me incorrectly. This has been going on for over 12 years now has a 0% timely response rate to CFPB complaints.
The most common issue reported against which then created a hardship for me. Because they told me that the only way to modify the loan would be to not make payments for 90 days which then ruined my credit. They did not correct the error and continued to bill me incorrectly. This has been going on for over 12 years now is "certified mail within the 14 days of the denial letter Initially" in the "XXXX - I responded in writing and submitted a Notice of Appeal of the modification denial via fax" product category.
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